Manager, Customer Support
Wrapbook
- Salary
- $110k - $178k
- Experience
- 4+ yrs
- Location
- United States or Canada
- Job type
- Full-time
Required skills
- Salesforce
- Zoom
- Zoom Contact Center
- Claude
- Notion
- Google Suite
- Linear
- Slack
- Co-browse
About the role
4+ years customer support experience with 3+ years managing people directly; experience leading support teams with AI front-line; support management in production accounting, payroll, entertainment, finance, SaaS, or FinTech; strong operational and data analysis skills; familiarity with Salesforce, Zoom, Claude, Notion, Google Suite, Linear, Slack, and Co-browse.
About Wrapbook
Private U.S. production-finance platform providing payroll, accounting, spend management, and reporting for film and television teams.
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