Taglynk
Company:
https://www.linkedin.com/company/taglynk
Seniority: Mid-Senior level
Industries: Internet Marketplace Platforms
Job details:
About the Role
We are looking for a Retention Manager - Product Growth on behalf of our client—a high-growth, Series C consumer-tech company. This role sits at the intersection of Product, Growth, CRM, and Data. You will lead the strategy to drive user repeat rates, increase transaction frequency, reactivate dormant cohorts, and improve overall customer lifetime value (LTV) through data-driven experimentation and product-led interventions.
What You Will Own
- Retention Strategy: Define and execute the end-to-end retention roadmap across new, active, dormant, and high-value user cohorts.
- Product-Led Retention: Design interventions like loyalty programs, subscriptions, pricing/discount levers, and personalized experiences.
- Data & Cohort Insights: Analyze user funnels, behavior, and repeat patterns to isolate root causes of drop-offs.
- Experimentation Pipeline: Run continuous A/B tests to validate retention hypotheses and track incremental metrics.
- Cross-Functional Execution: Collaborate closely with Product, CRM, Data, Design, and Business teams to move initiatives from PRD to launch.
What We’re Looking For
- 5–8 years of experience in product growth, user retention, lifecycle marketing, or consumer internet roles.
- Strong Analytical Capability: Hands-on expertise with SQL, cohort analysis, LTV modeling, and product analytics tools (Mixpanel, Metabase, Superset, or equivalent).
- Growth Mindset: Deep understanding of product-led retention mechanisms combined with CRM communications.
- A/B Testing Rigor: Proven track record of running end-to-end experimentation frameworks.
- Strong bias for action with the ability to navigate ambiguity independently.
Key Metrics You’ll Drive
- Repeat Transaction Rate & Frequency
- User Reactivation Rates
- Incremental Lifetime Value (LTV) & Retention Rate
📩 Interested? DM us or send your CV to apply directly through Taglynk!
Click on Apply to know more.
