Digitide
Company:
https://www.linkedin.com/company/digitide-solutions
Seniority: Mid-Senior level
Industries: Business Consulting and Services
Job details:
Role Summary
We are seeking an experienced and strategic Head of Finance & Accounting (F&A) Practice to lead and expand our global F&A services. This senior leadership role is responsible for end-to-end service delivery, client relationship management, P&L ownership, people development, and digital
transformation across the F&A portfolio. The ideal candidate will have deep domain expertise in
Procure to Pay (P2P), Accounts Payable (AP), Accounts Receivable (AR), Record to Report (R2R) and
Order to Cash (O2C) processes, with a strong focus on performance, profitability, and innovation.
Key Responsibilities:
Service Delivery & Operations
- Lead and ensure flawless delivery of F&A services across clients, meeting all contractual SLAs
- and KPIs.
- Oversee and drive excellence in key processes:
a. Procure to Pay (P2P) – requisitioning, procurement, vendor onboarding, invoice
handling, payments
b. Accounts Payable (AP) – invoice processing, exception handling, vendor management
c. Accounts Receivable (AR) – billing, collections, dispute resolution, cash application
d. Record to Report (R2R) – journal entries, reconciliations, month-end close, financial reporting.
e. Order to Cash (O2C) – order entry, credit checks, invoicing, collections, dispute resolution
- Leverage shared services and global delivery centers to drive efficiency and scalability.
- Drive automation and digitization to enhance process throughput, accuracy, and turnaround
- times.
Client Relationship & Growth
• Act as the strategic partner and advisor to clients, ensuring high satisfaction and trust.
• Own and improve the Net Promoter Score (NPS) across the F&A client base.
• Partner with business development, pre-sales, and solutioning teams to support pursuits and grow accounts through upselling and cross-selling.
P&L and Business Management
• Full ownership of P&L for the F&A practice, ensuring revenue growth, cost control, and margin improvement.
• Identify levers for operational cost optimization and process re-engineering.
• Align delivery performance with strategic business goals and market expectations.
People Leadership
• Manage a large, global team of F&A professionals.
• Drive strategies for hiring, onboarding, retention, performance management, and succession planning.
• Champion continuous learning, capability building, and upskilling/reskilling to future-proof
talent.
Transformation & Innovation
• Lead business transformation initiatives using Lean Six Sigma, automation, RPA, AI, and
analytics.
• Establish Centers of Excellence (CoEs) and best practices for each F&A process tower.
• Foster a culture of innovation, accountability, and value creation.
Collaboration & Governance
• Work closely with cross-functional teams – HR, Legal, Compliance, IT, Finance – to
ensure holistic governance and execution.
• Maintain rigorous compliance, audit-readiness, and risk management standards.
Key Requirements
• 15–20 years of extensive experience in F&A Outsourcing/Shared Services, with 5+ years in a
leadership role.
• Proven expertise in:
1. Procure to Pay (P2P) and Accounts Payable (AP)
2. Accounts Receivable (AR) and Order to Cash (O2C)
3. Record to Report (R2R) and financial reporting
• Hands-on experience in driving global operations, client relationships, P&L management, and business transformation.
• Strong understanding of ERP platforms (SAP, Oracle, Workday), workflow tools, and automation frameworks.
• Exceptional stakeholder management, communication, and leadership skills.
• Demonstrated success in delivering value-added services and operational excellence.
Preferred Qualifications
• CA / CPA / MBA (Finance) / ICWA
• Certifications in Lean Six Sigma, PMP, or digital transformation (preferred)
Why Join Us?
• Opportunity to shape the strategic direction of a leading organization.
• Work in a dynamic and fast-paced environment.
• Competitive compensation package and benefits.
• A collaborative and innovative corporate culture
Click on Apply to know more.
