PVRINOX PICTURES
Website:
pvrpictures.com
Company:
https://www.linkedin.com/company/pvr-pictures-ltd
Seniority: Mid-Senior level
Industries: Entertainment Providers
Job details:
Company Description PVRINOX Pictures is the motion picture arm of PVRINOX Limited, India’s largest film exhibition company, operating 1,683 screens across 360 properties in 115 cities in India and Sri Lanka. It is the largest independent distributor of foreign language films in India and a key distributor of Indian cinema, having released over 500 Hollywood, 200 Hindi, and 100 regional films since 2002. The merged legacy of PVR and INOX has created iconic cinema brands known for setting industry benchmarks in film exhibition and audience experience. The company offers cutting-edge audiovisual technology, premium seating, diverse food and beverage options, and a wide range of formats showcasing both mainstream and alternative content. Candidates can explore more about the brand and its activities through its website and active social media presence.
Role Description This is a full-time, on-site Duty Officer role based in Jabalpur. The Duty Officer will oversee day-to-day cinema operations during assigned shifts, including monitoring auditorium readiness, ensuring show schedules run on time, and coordinating with box office, F&B, and housekeeping teams. The role involves managing customer queries and escalations, supporting safety and security procedures, and ensuring compliance with company standards and policies. The Duty Officer will track operational issues, report incidents, support basic administrative tasks, and work closely with the cinema management team to maintain a high-quality guest experience. The position requires flexible availability across weekends, holidays, and peak show times.
Qualifications
- Operational and administrative skills: experience in shift management, basic reporting, and coordination of daily activities.
- Customer service skills: ability to handle guest inquiries, resolve complaints professionally, and maintain a service-oriented attitude.
- Communication and teamwork skills: strong verbal and written communication, and the ability to collaborate effectively with cross-functional cinema staff.
- Safety and compliance awareness: understanding of basic safety, security, and emergency procedures, with attention to detail in following protocols.
- Technical familiarity: comfort working with ticketing systems, POS terminals, and basic MS Office or similar tools.
- Relevant experience: prior experience in cinema, hospitality, retail, or customer-facing operations is preferred.
- Education: high school diploma or bachelor’s degree in any discipline is desirable.
- Personal attributes: reliability, integrity, problem-solving mindset, and willingness to work flexible hours including weekends and holidays.
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