Alwyn Global
Website:
alwyn.org.uk
Company:
https://www.linkedin.com/company/alwyn-global
Seniority: Mid-Senior level
Industries: Information Services
Job details:
Job Title - "Service Now Architect - CMDB"
Exp: 9 - 14 years
Job Location: Bangalore, Chennai, Hyderabad, Pune, Gurgaon, Jaipur, Noida.
Notice: Immediate to 30days
Key Responsibilities:
· Conduct a comprehensive assessment of the current CMDB architecture, identify data gaps, and define a roadmap to a modern, AI-ready CMDB ecosystem.
· Design and implement a target-state architecture that integrates ServiceNow with Databricks and Microsoft Fabric, enabling gold-tier datasets to flow into the CMDB from diverse source systems.
· Modernize CI lifecycle management, reconciliation, and data quality processes through automated, AI-assisted, and data-driven workflows.
· Develop and maintain ServiceNow modules supporting ITSM and CMDB governance, including workflow automation, business rules, and module configuration.
· Reduce dependencies on IT teams by creating data-driven solutions to automate relationship mapping, dependency integrity, and reconciliation.
· Introduce AI/ML capabilities such as knowledge graphs and predictive intelligence to surface relationships between assets and proactively identify dependencies.
· Design and oversee CMDB audits, KPI dashboards, and continuous improvement processes to maintain data quality and integrity.
· Leverage Azure cloud services and Databricks for scalable data ingestion, transformation, and processing.
· Implement automated job scheduling and observability with self-healing AIOps capabilities.
· Serve as the technical lead and mentor for the CMDB team, establishing best practices, coding standards, and architectural principles.
· Ultimately accountable for the Quality and Integrity of the CMDB.
· Manage a team of passionate CMDB data engineers.
Key qualifications:
· Experience: 5-10 years in data engineering and or CMDB management and architecture.
· Education: Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
· CMDB Expertise: Deep understanding of CMDB concepts including CI lifecycle management, data model governance, relationship mapping, reconciliation, audits, and KPI dashboards.
· ServiceNow Development: Hands-on experience with workflow automation, business rules, module configuration, discovery, and integration with enterprise systems.
· Data Engineering: Strong skills in ETL/ELT pipeline design, Python for data transformation, Databricks for scalable processing, and Microsoft Fabric for data lakehouse architectures and data distribution.
· Cloud Platforms: Proficiency with Azure cloud services for scalable data processing and storage.
· AI/ML & Agentic Solutions: Working knowledge of AI and agentic frameworks, with an understanding of how to design data architectures that enable next-generation AI capabilities.
· Graph Databases: Knowledge of knowledge graphs, graph database technologies, and their use cases for modeling asset relationships and dependencies.
· Testing & Quality: Experience with automated testing, code quality tools (e.g., Ruff), and caching solutions (e.g., Memcached).
· Forward-Looking Architecture: Demonstrated ability to assess legacy systems, identify gaps, and architect modern, scalable, future-proof solutions.
Interested candidates can share their updated CV to durga@alwynglobal.com.
Click on Apply to know more.
