Randstad Enterprise
Website:
randstadenterprise.com
Company:
https://www.linkedin.com/company/randstadenterprise
Seniority: Associate
Industries: Staffing and Recruiting, Human Resources Services, and IT Services and IT Consulting
Job details:
As a Recruitment Coordinator you will play a critical role in supporting global hiring operations. You will be responsible for managing complex scheduling processes, ensuring high-volume hiring efficiency, and maintaining data accuracy to support recruitment objectives.
Key Responsibilities
- Interview & Scheduling Management:
- Manage global interview scheduling using AI-integrated tools (e.g., Good Time) and Jira, ensuring a seamless experience for candidates and interviewers.
- Adhere to a strict 48-hour SLA for completing interview scheduling.
- Maintain a minimum volume of 60 scheduled interviews per week.
- Coordinate panel interviews and facilitate virtual interviews, troubleshooting technical issues as needed.
Data & Ticket Management:
- Maintain and update applicant tracking systems, JIRA, and databases with high accuracy and attention to detail.
- Ensure all JIRA tickets are resolved and updated promptly to reflect the current status of the recruitment pipeline.
- Manage manual tracking data effectively using Google Sheets and Excel.
Operational Support:
- Manage and monitor recruiter and interviewer communication channels effectively.
- Provide dedicated support for high-volume hiring efforts (Blitz projects) and participate in CX Transformational projects and testing initiatives.
- Collaborate with hiring managers to confirm availability and adapt to changing regional recruitment priorities.
Job Requirements
- Experience: 1–3 years of experience in a high-volume recruitment, RPO, BPO, or customer service environment is preferred.
- Flexibility: Must be comfortable working in a 24/7 rotational shift environment to support multiple global regions (Americas, EMEA, APAC). Candidates must also be open to mandatory office travel as required.
- Skills: Proficiency in Google Sheets/Excel for data management, along with experience using video conferencing (Zoom, Teams, Meet) or scheduling software.
- Competencies: Exceptional organizational skills, time management, customer service orientation, and the ability to remain composed under pressure.
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