YASH Technologies
Website:
yash.com
Company:
https://www.linkedin.com/company/yash-technologies
Seniority: Not Applicable
Industries: IT Services and IT Consulting
Job details:
Experience
3-5 Years
Job Description
Roles and Responsibilities:
- Design and implement advanced conditional access and data protection policies.
- Build advanced PowerShell automation scripts to optimize routine tenant management.
- Investigate complex, escalated Level 3 technical issues and security events.
- Manage third-party application integrations via Entra ID enterprise registrations.
- Audit tenant configurations against industry compliance and security benchmarks.
- Manage daily user provisioning, licensing, and access control settings.
- Monitor Microsoft 365 service health dashboards and report active outages.
- Update documentation for internal IT procedures and user self-service guides.
- Assist in standard data migration tasks using native Microsoft utilities.
- Configure standard shared mailboxes, distribution lists, and security groups.
- Driving key KPI improvement month on month
- Drive Knowledge Management , Process management, Client sign off
- Drive Key initiatives, CSIP, Automations , Customer Value additions
- Drive Ticket Reduction, Effort Reduction,
- Lead Client discussion on Key initiatives driving and outcomes
- Lead MSR/QBR , drive Ops as per Client Sensitivities and Priorities
- Understanding of Benchmarking , Best practices as per industry standard and peer companies which can be driven in the area assigned
- Understanding and adopting AI in the area of operation and able show value addition to client.
- Drive CSAT and TCSAT >4.5 /5
Qualifications And Education Requirements
- Education: Bachelor's degree in Computer Science, engineering, or related technical field.
- Experience: 4 to 6 years of enterprise-level Microsoft 365 administrative experience.
- Certifications: Microsoft 365 Certified: Administrator Expert is highly preferred.
- Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply
Preferred Skills
- Cloud Integration: Understanding of broader Azure infrastructure and cloud security practices.
Behavioral Attributes
- Customer Focused: Patient, helpful approach when guiding non-technical end-users.
- Detail Oriented: Accurate execution of user lifecycle processes and access rights.
- Quick Learner: Enthusiastic about mastering new platform features and updates.
- Analytical Thinker: Strong root-cause analysis skills for complex systemic platform issues.
- Strong Communicator: Confidently presents technical strategies to leadership and security teams.
Primary Skills
Required Technical/ Functional Competencies
- Admin Center Operations: Practical knowledge of Microsoft 365 admin center portals.
- Core App Support: Troubleshooting skills for Exchange Online, Teams, and OneDrive.
- SharePoint Basics: Understanding of SharePoint site permissions and document libraries.
- File and Print Services: Troubleshooting, setup
- Basic Scripting: Ability to run existing PowerShell scripts for bulk modifications.
- Advanced Architecture: Deep expertise in tenant design, domain management, and routing.
- Automation Engineering: Mastery of advanced PowerShell scripting and Microsoft Graph API.
- Identity & Governance: Expert knowledge of Entra ID Conditional Access and Identity Protection.
- Security & Compliance: Hands-on experience with Microsoft Purview and retention rules.
- Fluent in English, in both oral and written communication
- Willingness to do 24x7 Rotational Shift, ability to working from office is preferred, location will be city with Yash Office.
Desirable Skills
- Hybrid Infrastructure: Managing hybrid Exchange servers and Microsoft Entra Connect sync.
- Active Directory: GPO, Clean-up
Accountability
Required Behavioral Competencies
- Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.
Agility
- Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.
Collaboration
- Participates in team activities and reaches out to others in team to achieve common goals.
Customer Focus
- Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.
Communication
- Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.
Drives Results
- Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.
Certifications
Mandatory: CA, AZ104, MCSA, Business Intelligence Development Certification, Microsoft Certified Azure AI, Azure Data & Azure Administrator; Desirable: OCP, CCP/Yash defined course, Administration level Certification of any Storage Tool/Backup Tool
Mandatory: ITIL V4 Foundation
NCA - Nutanix Certified Associate
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