Propsoch
Website:
propsoch.com
Company:
https://www.linkedin.com/company/propsoch
Seniority: Mid-Senior level
Industries: Real Estate
Job details:
Advisor – Home Buying
At Propsoch, our mission is to revolutionise the homebuying experience by empowering customers to make confident, well-informed real estate decisions — without regret or pressure. We believe trust, transparency, and accountability are the cornerstones of great advisory.
As part of our organisational evolution, the Advisor role is now a true end-to-end ownership role. Advisors act as the single point of accountability for the customer — from first discovery call to home purchase and post-sales engagement — while being powered by a strong central Research & Intelligence team.
Role Overview
As an Advisor, you will own the complete homebuying journey for your clients. You will act as their thinking partner, guide, and accountability anchor, helping them navigate complex decisions with clarity and confidence.
You will not rely on a parallel subject-matter expert on deals. Instead, you will:
- Leverage Propsoch’s research database, reports, and tools
- Apply judgment, context, and empathy
- Take full ownership of outcomes for your clients
Your Core Responsibilities
1. Client Journey Ownership
- Act as the primary point of contact and accountability for homebuyers throughout their journey
- Build long-term relationships grounded in trust, empathy, and credibility
- Ensure a seamless, well-guided experience from onboarding to purchase and post-sales engagement
2. Advisory
- Conduct structured advisory calls to showcase and explain relevant projects using Propsoch’s research tools, reports, and databases
- Continuously refine recommendations as client preferences evolve
- Conduct deep dive calls to elaborate on project potential and challenges and help clients compare projects and units to select the best unit based on their requirement.
- Present Peace of Mind reports to walk clients through key insights and trade-offs of shortlisted projects. Explain floor plans, master plans and unit analysis, to help clients make an informed decision.
- Translate market intelligence into clear, actionable advice for customers
- Address questions and concerns with data-backed, unbiased perspectives
3. Client Education & Engagement
- Conduct webinars on locations, projects, and market themes for clients
- Proactively map new supply to existing clients using internal tools such as the Wingman tool
- Keep clients informed of relevant opportunities aligned with their buying intent
4. Site Visits & Coordination
- Follow up with clients to help them schedule site visits. Coordinate with the Market Expert team to facilitate the site visits.
- Prepare clients before visits and provide structured post-visit follow-ups to drive clarity and progress
5. Conversion & Closure
- Support clients through evaluation, negotiation, and final decision-making
- Resolve objections thoughtfully while maintaining Propsoch’s trust-first advisory approach
- Drive successful closures with a focus on decision quality
6. Post-Sales Engagement
- Manage post-purchase interactions including client queries, loyalty rewards, and testimonials
- Ensure a strong, positive closure to the customer journey and encourage long-term advocacy
Who would fit best in this role
Experience & Education
- 0–2 years of experience in a client-facing role within real estate, architectural firms, fintech or financial services, insurance, banking, hospitality, or hospital management
- B.Arch degree would a strong advantage; a graduate degree from a recognized university is mandatory
- Experience working in a high-growth startup environment or a Real-Esate work experience is a plus
Core Competencies
- Customer-First Mindset: Deep empathy and commitment to customer outcomes
- Strong Communication: Ability to simplify complex information and guide decisions confidently
- Ownership & Accountability: Takes responsibility for the customer experience end-to-end
- Data & Market Comfort: Able to leverage research, reports, and tools effectively
- Proactive & Self-Driven: Anticipates client needs and acts early
- Collaboration: Works seamlessly with internal teams to deliver a consistent experience
- Growth Mindset: Continuously learns, adapts, and improves
Join us at Propsoch
Be part of a team that is redefining how homebuyers in India make decisions — using design intelligence, market insights, and technology.
Apply now by sending your resume and a short video introduction to people@propsoch.com Or sayantani@propsoch.com
Click on Apply to know more.
