Oliveboard
Website:
oliveboard.in
Company:
https://www.linkedin.com/company/oliveboard
Seniority: Entry level
Industries: E-Learning Providers
Job details:
Company Description Oliveboard is a leading exam preparation platform for Banking and Government Exams, serving over 30+ million learners across 2,500+ cities and towns in India. The company offers structured live class programs led by experienced faculty, supported by comprehensive tests and online study material. Oliveboard focuses on engaging, exam-focused content and test series to provide real-time practice and performance feedback. Its proprietary AI engine analyzes learner performance, identifies weak areas, and drives continuous improvement in outcomes for students.
Role Description The Inside Sales Associate is a full-time, on-site role based in Bengaluru. The role involves engaging with prospective learners via phone, email, and chat to understand their exam preparation needs and recommend suitable Oliveboard courses and packages. Responsibilities include managing inbound and outbound leads, explaining product features and benefits, conducting timely follow-ups, and maintaining accurate records in the CRM. The Inside Sales Associate will collaborate with marketing and operations teams to improve conversion rates, support enrollment processes, and ensure a smooth onboarding experience. The role also focuses on building long-term relationships with learners, addressing their queries, and contributing to overall customer satisfaction and revenue growth.
Qualifications
- Strong Inside Sales and Lead Generation skills, with the ability to convert inquiries into enrollments.
- Proficiency in Customer Service and Customer Satisfaction, including handling queries and resolving concerns professionally.
- Experience with Account Management, maintaining ongoing relationships and supporting learners throughout their course lifecycle.
- Excellent verbal and written communication skills in English; proficiency in additional Indian languages is an advantage.
- Comfort working with CRM tools, spreadsheets, and basic sales reporting.
- Goal-oriented mindset with the ability to meet or exceed sales targets and deadlines.
- Prior experience in EdTech, test-prep, or consumer sales is preferred but not mandatory.
- Bachelor’s degree in any discipline or equivalent practical experience.
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