SYMRISE PRIVATE LIMITED
Company:
https://www.linkedin.com/company/symrise-private-limited
Seniority: Internship
Industries: Food and Beverage Services
Job details:
Company Description Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.
Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Symrise – always inspiring more …
About the Position
We’re hiring fresh graduates for an exciting opportunity in our Sales Support function in Bengaluru.
This role offers a great opportunity to begin your career with a multinational organisation in the Flavor & Fragrance industry, gain valuable experience, and be part of a dynamic business environment.
Please note: This position will be on the rolls of a third-party agency.
If you’re a fresh graduate looking to kick-start your career and are interested in exploring this opportunity, we’d love to hear from you!
Role Description:
· Monitor customer payments and allocate receipts accurately based on customer payment advice,
coordinating with the Finance team to ensure timely adjustments in the ERP/accounting system.
· Send payment reminder emails to customers twice a month for outstanding invoices, managing
approximately 130–140 reminder emails per cycle.
· Maintain and update the Accounts Receivable (AR) tracker on a weekly basis, ensuring accurate
reporting of aging, overdue balances, and collection performance.
· Coordinate with internal departments to follow up on Credit Note (CN) and Debit Note (DN)
adjustments, ensuring customer accounts are updated promptly.
· Investigate and resolve short payments, deduction claims, and account reconciliation issues by
liaising with customers and internal teams.
· Manage Customer Experience (CX) tickets by requesting and tracking commercial supply and new
product documentation from Regulatory Affairs (RA), Quality Control (QC), and Quality Assurance
(QA) teams, handling approximately 40–60 tickets per month.
· Maintain accurate customer account records and documentation to support audit and compliance
requirements.
· Collaborate with cross-functional teams including Finance, Sales, Customer Service, RA, QC, and QA
to ensure smooth order-to-cash processes and timely issue resolution.
Ideal Candidate
· Graduate in B.Com, BBA or any other related discipline
· Proficiency in computer and MS Office
· Strong communication skills and follow up skill
· Attention to detail with high accuracy in payment reconciliation
· Good Analytical and Problem-Solving Abilities
Click on Apply to know more.
