Infosys
Website:
infosys.com
Company:
https://www.linkedin.com/company/infosys
Seniority: Not Applicable
Industries: IT Services and IT Consulting
Job details:
- Strong experience with Oracle Retail SIOCS/MFCS/RPAS
- Good understanding of store inventory and retail operations
- Experience with Oracle Retail ecosystem (RMS, SIM, Xstore preferred)
- Knowledge of integrations, APIs, batch jobs, and interface monitoring
- Proficiency in SQL, Unix/Linux, and troubleshooting logs
- Experience working in production support / AMS environments/implementation
- Lead technical development and support for Oracle Retail SIOCS/MFCS/RPAS
- Design, build, and maintain SIOCS/MFCS/RPAS configurations and customizations on integrations
- Manage integrations between SIOCS/MFCS/RPAS and systems like POS, Merchandising, ERP, and WMS
- Act as the technical escalation point for production issues
- Support deployments, upgrades, and environment releases
- Analyze issues, perform root cause analysis, and provide permanent fixes
- Coordinate with business users, functional consultants, and Oracle support teams
- Guide and mentor junior team members
- Experience in Oracle Retail SaaS / Cloud implementations
- Exposure to luxury or large retail enterprises
- Experience working in 24x7 support models
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