HID
Website:
hidglobal.com
Company:
https://www.linkedin.com/company/hidglobal
Seniority: Associate
Industries: Security and Investigations
Job details:
Associate Infrastructure Engineer
Job Summary: Looking for highly motivated fresh graduates to join our IT Infrastructure & Cloud Operations team as Associate Infrastructure Engineer (L1). This is an excellent opportunity for individuals who are passionate about enterprise technology to gain hands-on experience across a broad range of infrastructure domains including cloud, virtualisation, networking, databases, and cybersecurity working alongside a senior experienced engineer
.This role will be a key support layer for the team, handling first-level monitoring, incident, routine operational tasks
.
SUMMARY OF RESPONSIBILITIE
S:• Monitor virtual infrastructure health across Nutanix, VxRail, and VMware environmen
ts• Monitor Database availability, Scheduled Jobs, Windows, Linux, Network device availability (Switches, Routers, Firewalls), Ecare alerts (JDE) & performance management
s.• Perform first-level triage of alerts from cloud (Azure/AWS) environmen
ts• Assist with routine VM provisioning, snapshot management, reporti
ng• Support backup verification tasks using Rubrik, Veeam, Cloud backups — ensure job completion and flag failur
es• Log, track, and escalate incidents according to defined SLA threshol
ds• Monitor database availability, performance dashboards, and scheduled job stat
us• Perform routine health checks — disk space, connection limits, backup stat
us• Assist with DNS updates, firewall rule loggi
ng• Monitor Sentinel One EDR dashboards, track alerts and agent health stat
us• Review Rapid7 vulnerability scan reports and assist with remediation tracki
ng• Maintain vulnerability logs, patch status spreadsheets, and compliance checklis
ts• Maintain operational runbooks, incident logs, and change recor
ds• Prepare daily/weekly status reports and dashboard
s.• Update asset inventories and CMDB records as direct
ed• Monitoring of JD Edwards Daily Job queue, PR refresh, restart job
s.• AdHoc update package build, Monthly package Buil
d.
EDUCATIO
N: • Bachelor’s degree in computer science, Information Technology or related discipl
ine
KEY COMPONE
NTS:• Quick learner with strong technical abi
lity• Attention to detail in monitoring and documenta
tion• Comfort with multi-domain technology expo
sure• Clear verbal and written communication in Eng
lish• Collaboration — works well within a senior
team• Ability to follow structured runbooks and escalation p
aths
TECHNICAL KNOWLEDGE AND/OR ABILI
TIES:• Fundamental understanding of networking concepts (TCP/IP, DNS, DHCP, V
LANs)• Basic familiarity with Windows and/or Linux operating sy
stems• Strong analytical thinking and willingness to learn complex enterprise technol
ogies• Exposure to cloud platforms (Azure / AWS) through academic projects (Added advan
tage)• Any IT certification — CompTIA A+, Network+, Azure Fundamentals (AZ-900), AWS Cloud Practitioner (Added advan
tage)• Familiarity with virtualisation concepts through coursework or lab environments(Added advan
tage)• Basic scripting knowledge — Python, PowerShell, or Bash(Added advan
tage)
Click on Apply to know more.
