JLL
Website:
co.jll
Company:
https://www.linkedin.com/company/jll
Seniority: Entry level
Industries: Real Estate
Job details:
Designation: Senior Executive - Soft Services
Qualification: Hotel Management diploma or Any Degree
Experience Required: 4+ Years
Shift Timings: Rotational Shift
Work Schedule: 6 days per week
Work location: Bangalore, Marathahalli
Cab for Female
Skills: HK, Landscaping and west management, vendor Management, communication, pest control
Account Management – Work Dynamics
Key Responsibilities
Service Management
- Oversee and coordinate janitorial services to maintain cleanliness standards across all facility areas
- Manage pest control programs including scheduling, vendor coordination, and compliance monitoring
- Supervise outdoor and indoor landscaping services to ensure aesthetic appeal and plant health
- Conduct regular facility inspections and maintain comprehensive inspection records
Operations & Administration
- Person should be willing to work in shifts.
- Manage work order systems including ticket creation, assignment, tracking, and closure
- Coordinate shift schedules for facility staff to ensure 24/7 coverage where required
- Maintain accurate documentation and records of all facility activities and services
- Generate regular reports on facility performance metrics and service delivery
Vendor & Stakeholder Management
- Manage relationships with external vendors and service providers
- Monitor service level agreements (SLAs), and ensure vendor compliance
- Conduct vendor performance evaluations and implement corrective actions when needed
- Serve as primary point of contact between facility users and service providers
Compliance & Safety
- Ensure adherence to health and safety regulations across all facility operations
- Conduct risk assessments and implement safety protocols
- Maintain compliance with environmental and regulatory requirements
- Coordinate emergency response procedures and facility evacuation plans
Required Qualifications
Education & Experience
- Bachelor's degree in Facility Management, Hotel Management, Business Administration, or related field
- 4-6 years of experience in facilities management or related operations role
- Prior experience in vendor management and contract administration
- Prior experience in managing large facilities of size minimum 500,000 SFT
Technical Skills
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Strong data management and analytical capabilities
- Experience with facility management software systems (CAFM/CMMS) preferred
- Excellent email and written communication skills
Core Competencies
- Communication Skills: Ability to communicate effectively with diverse stakeholders including vendors, staff, and management
- Organizational Skills: Strong multitasking abilities with attention to detail
- Problem-Solving: Proactive approach to identifying and resolving facility issues
- Time Management: Ability to prioritize tasks and manage multiple deadlines
- Health & Safety Awareness: Knowledge of occupational health and safety standards
Personal Attributes
- Self-motivated with ability to work independently
- Customer service-oriented mindset
- Flexibility to respond to emergencies outside regular business hours
- Team player with collaborative approach
- Strong work ethic and professional demeanor
Apply today!
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