EXL
Website:
exlservice.com
Company:
https://www.linkedin.com/company/exl-service
Seniority: Not Applicable
Industries: Business Consulting and Services
Job details:
Job Description – Product Owner/Business Analyst Position Title, Responsibility Level Product Owner/Business Analyst Function OSI Audit Reports to Sr. Manager Regular/Temporary Regular Grade C1 Location Noida, India Responsibilities Drive Large Roadmap Projects as assigned Work with Business Analysts daily and collaborate with Dev, QA and UI/UX Teams, engage with Stakeholders on requirements, approach and UAT Engage in stakeholder sessions, oversee requirement gathering and UAT Review and give feedback on new user stories created by BA team, seek Platform Owner inputs as needed, drive the translation of Epic work requirements and priorities into features Work with Scrum Master and Team to help prioritize and address blockers Create User Stories and other project artifacts as required Work with Platform Owner and Stakeholders to define strategies for project implementation based on scale and complexity of the deliverable, including planning with Operations, communicating timelines and planning downtime, training, publishing of release notes Work with Platform Owner, Scrum Team and business stakeholders to manager scope of projects – assessing and evaluating change requests for feasibility and impact on overall project Work with Platform owner and Business Stakeholders to measure estimated business value of new projects, then assist with measurement and assessment of outcomes to determine whether intended business value was achieved Responsible for review and prioritization of production issues: Collaborate with Business Analysts assigned for initial triage to review incoming items Work with the Platform Owner for feedback on handling of incoming issues Provide feedback to help desk on quality of incoming escalated tickets, seeking to improve the efficiency of the process and prevent unnecessary escalations Work with Platform Owner to plan and conduct Backlog Refinement sessions and keep Product Backlog for upcoming sprints at optimal levels Work with Platform owner to plan future sprints to support Large Roadmap Project progress Attend all Agile Ceremonies for all Platform Scrum Teams as is feasible (Grooming, Daily Standup, Sprint Planning, Scrum of Scrums, Retrospective) Assist Platform Owner by communicating the vision of the platform to the Team and helping guide the Team towards that vision on a daily basis Engage with Platform Owner to provide feedback from end users, identify risks sand opportunities for improvement and helps drive long term direction of applications within the platform. Respond to inquiries from stakeholders (PO & Business) within 1 business day Skills Skillset Property and Casualty Insurance knowledge IT Business Analysis experience Detailed understanding of IT Project Documentation is mandatory Experience to define scope of projects and user story articulation Familiarity working within a project management framework Direct client-facing / consulting experience Time management skills, able to delivery within set timelines Analytical and problem solving skills Quality Assurance and Testing Soft skills (Desired) Excellent oral/written communication and presentation skills Exhibit leadership skills for a project at the program level. Good team skills and ability to work effectively with others throughout the organization Technical aptitude Ability to organize and manage multiple priorities in a timeline driven environment Education Requirements B.TECH / MCA / MBA / PGDM (Insurance) Certifications in insurance (FLMI) or IT Business Analysis preferred Work Experience Requirements: 9 to 14 years of overall experience Minimum 7 years of experience as a Business Analyst
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