Shrida Travels
Website:
shridatravels.com
Company:
https://www.linkedin.com/company/shrida-travels1
Seniority: Entry level
Industries: Travel Arrangements
Job details:
Company Description Shrida Travels is a growing travel services company committed to delivering reliable, well-organized, and customer-focused travel solutions. The company offers a range of services including trip planning, ticketing, accommodation bookings, and customized itineraries for individual and corporate clients. Shrida Travels emphasizes professional service, transparent communication, and attention to detail at every stage of the travel experience. Team members are encouraged to collaborate, solve problems efficiently, and maintain high service standards to support repeat business and long-term client relationships.
Role Description The Travel Operations Specialist is a full-time, on-site role based in Delhi, India. This role manages day-to-day travel operations, including coordinating bookings for flights, hotels, and ground transport, handling changes or cancellations, and ensuring accurate documentation for each trip. The specialist will liaise with customers and vendors, respond to inquiries, provide itinerary recommendations, and resolve operational issues promptly. Daily responsibilities include monitoring reservations, updating internal systems, tracking payments and confirmations, and supporting sales efforts with timely, precise travel arrangements. The role requires close collaboration with the sales and customer service teams to ensure smooth execution of all travel services and a positive client experience.
Qualifications
- Strong analytical skills to review travel options, compare vendors, and optimize itineraries and costs.
- 5-6 years of experience in B2C Travel Operations.
- Strong working knowledge of Amadeus and Galileo.
- Experience in handling individual corporate accounts.
- Good communication, coordination, and problem-solving skills.
- Ability to work independently and manage multiple tasks efficiently.
- Sales aptitude to support upselling of services, cross-selling travel packages, and converting inquiries into bookings.
- Operations management skills to handle end-to-end travel coordination, documentation, and process adherence.
- Project management skills to manage multiple bookings and itineraries simultaneously and meet deadlines.
- Strong organizational skills, attention to detail, and ability to work effectively in a fast-paced environment.
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