StableCluster
Website:
stablecluster.com
Company:
https://www.linkedin.com/company/stablecluster
Seniority: Not Applicable
Industries: IT System Data Services
Job details:
Job Description
StableCluster Pvt Ltd aims to provide an honest, reliable and personal alternative to the large faceless hosting corporations, and we've been doing things differently. To serve over 5000+ websites around the globe ,we need more energetic Sysadmin to keep our customers website up and running smoontly.
Job Description
- Monitor load and uptime of physical web servers
- Monitor service performance
- Analyze abuse patterns and suggest countermeasures
- Deploy new servers (software level)
- Identify and combat unusual DDoS attacks
- Develop supervision for subparts including FTP, Litespeed, Imunify360, CloudLinux OS, MySQL, Jetbackup.
- Ask precise questions to customers for a quick understanding of the root problem
- Assist our Customer Success specialists to examine service problems from the client-side and suggest them
- Communicate with clients through different modes like email and live chat to resolve the issues
- Systematically send unresolved issues to the suitable internal teams
- Manage multiple open issues at a time
- Touch on optimization and automation tasks on multiple projects with tools available (Ansible)
Skills Required
- Linux server support on realtime, maintenance, installation, update & upgrade and monitoring for multi-tenant environment.
- Linux emergency administration – Kernel Issues, Module errors, emergency patches, web server configuration issues, platform exploits.
- Linux performance & optimization – Initial system tuning & hardening ,Backup monitoring & audits.➜ DNS clustering – Clustering for multiple geolocation and failover .
- EXIM and Relay providers
- Should have knowledge of Cpanel , Cloudlinux , Imunify360, Jetbackup ,Mailchannel , Spamexperts ,Litespeed Web Server , Memcached ,MariaDB,Redis.
- Should have basic understanding of debugging for WordPress , Nodejs , Python based web apps , PHP .
- Patience and perseverance to provide exceptional technical support to non-technical users via tickets.
- General experience with virtualisation platforms, LAMP, SSH
- RHCSA/RHCE Certified (Preferred)
- Up-to-date cPanel University certifications (all of them)
Click on Apply to know more.
