Tata Communications
Website:
tatacommunications.com
Company:
https://www.linkedin.com/company/tata-communication
Seniority: Not Applicable
Industries: Telecommunications
Job details:
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Role Summary
Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 and L3 technical support in Cloud and security domain with the objective of providing timely resolution to technical issues faced by customer and ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business units overall results.
Mandatory Skills: cloud security, routing & switching ,firewall ,security support
Experience: 8-10+ Years
Department: Network Infrastructure / IP Tower
Employment Type: Full Time
Role Overview
We are looking for an experienced and technically strong Senior Manager - IP Network Engineering & Operations to lead our IP Tower and drive enterprise network transformation initiatives across the organization. The ideal candidate will possess deep expertise in Routing, Switching, and Network Security technologies along with strong leadership, stakeholder management, and solutioning capabilities.
This role requires ownership of enterprise IP infrastructure, technical governance, operational excellence, architectural reviews, customer solutioning, and support for strategic RFP initiatives.
Key Responsibilities
IP Tower Leadership
Lead and manage enterprise IP Network Operations and Engineering functions.
Own end-to-end lifecycle management of enterprise network infrastructure.
Drive operational stability, governance, compliance, and service improvements.
Manage escalations, critical incidents, and problem management activities.
Lead technical teams and mentor L2/L3 engineers across network domains.
Network Engineering & Architecture
Design, implement, and optimize enterprise-grade Routing & Switching infrastructure.
Manage Large-scale Deployments Involving
Cisco Catalyst Switches
Cisco Nexus Switches
Cisco ASR Routers
Huawei Routers
Nokia Routers
Lead network modernization and transformation initiatives.
Ensure high availability, scalability, redundancy, and performance optimization.
Security & Governance
Collaborate with security teams to ensure secure network architecture and policy adherence.
Support implementation of network security controls and segmentation strategies.
Participate in audit, compliance, and risk remediation activities.
RFP & Solutioning Support
Provide technical support for organization-wide RFPs, solution design, and customer proposals.
Review technical BOMs, HLDs, LLDs, and architecture documents.
Work closely with pre-sales, delivery, and customer stakeholders.
Vendor & Stakeholder Management
Coordinate with OEMs, service providers, and cross-functional teams.
Engage with senior leadership for strategic planning and reporting.
Drive vendor governance and technical review discussions.
Required Skills & Experience
Technical Skills
Strong Expertise In
Routing Protocols - BGP, OSPF, EIGRP, MPLS
Switching Technologies - VLANs, STP, VPC, VXLAN
Network Security fundamentals
Data Center Networking
WAN & Enterprise Networking
Hands-on experience: Cisco Catalyst & Nexus, Cisco ASR, Huawei & Nokia Routers.
Good understanding of High Availability and Redundancy designs.
Experience in troubleshooting complex enterprise network environments.
Leadership Skills
Experience managing network operations/engineering teams.
Strong stakeholder management and communication skills.
Ability to drive technical governance and operational excellence.
Preferred Skills
Exposure to SDN, Automation, or Network Orchestration.
Experience in enterprise transformation programs.
ITIL/process governance exposure is an advantage.
Educational Qualification
Bachelor s Degree in Engineering / Computer Science / Information Technology or equivalent.
Preferred Certifications
Cisco CCNP / CCIE
Huawei HCIP / HCIE
Nokia NRS Certifications
ITIL Certification preferred
Click on Apply to know more.
