TRM Labs
Website:
trmlabs.com
Company:
https://www.linkedin.com/company/trmlabs
Seniority: Not Applicable
Industries: Information Services
Job details:
Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The
AI & Automation team at TRM is responsible for designing and building AI-powered applications and agentic solutions that help our internal teams operate at scale. We partner directly with business leaders across the company to identify high-impact opportunities, then design, build, and own end-to-end solutions that meaningfully move key business metrics.
We are looking for a
Senior AI Engineer (AI Automation) who is excited to work hands-on with modern AI technologies, build custom internal tools, and operate with a high degree of ownership. This role is ideal for engineers who want to stay deeply technical while also shaping
what gets built, not just
how it’s built.
As a member of the AI & Automation team, you will embed closely with business teams (e.g., Intelligence, R&D, Operations, Talent, Finance, Legal, R&D), identify their most critical challenges, and design AI-enabled solutions that drive measurable outcomes. You’ll own these systems end-to-end—from ideation and architecture through delivery, iteration, and long-term maintenance.
The Impact You’ll Have Here
- Design, build, and own full-stack, AI-powered internal applications, including backend services, APIs, data storage, and user-facing interfaces.
- Develop custom agentic solutions that leverage state-of-the-art AI models (e.g., OpenAI, Anthropic, Gemini) to automate workflows, augment decision-making, and scale business processes.
- Embed within internal teams to deeply understand their goals, constraints, and key metrics, then translate those needs into technical solutions with clear success criteria.
- Own projects end-to-end, including technical design, architecture decisions, scoping, delivery, iteration, and ongoing support.
- Collaborate with non-technical stakeholders to expand their understanding of what’s possible with AI and help shape more ambitious solutions.
- Build reliable, scalable systems that are used across the organization and touch critical parts of TRM’s operations.
- Continuously evaluate impact, iterating on solutions quarter-over-quarter based on measurable business outcomes.
- Contribute to a fast-moving, high-ownership engineering culture that values quality, velocity, and real-world impact.
What We’re Looking For
- 6+ years full-stack software engineering experience building scalable web applications, services, and APIs
- Proficiency in JavaScript/TypeScript and/or Python, and comfort working across the stack including frontend development (React or similar frameworks)
- Experience building backend systems, working with various datastores such as (Postgres/pgvector, Pinecone, Redis) and designing APIs.
- Demonstrated curiosity and hands-on experience with AI tools and applications - using modern AI models, agentic IDEs, or building AI-enabled workflows or prototypes.
- Experience building or experimenting with custom developed agentic systems, workflow orchestration tools (n8n), or Agentic browser automation
- A high degree of ownership and initiative, with the ability to operate independently in ambiguous problem spaces
- Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
- Experience collaborating cross-functionally and building trust with stakeholders at all levels of the organization
Bonus:**
- Direct experience integrating automated AI Evaluation/Testing/Observability suites to continuously test model effectiveness leveraging platforms such as DeepEval, Langfuse/LangSmith or similar
About The Team
- The team operates on a weekly sprint schedule. Individuals on the team are tasked to lead projects as technical anchors, and given a chance to grow and take ownership according to their level and goals. We work closely with our internal stakeholders to deliver impactful features to our internal customers and the company.
- The team’s culture is built on psychological safety wherein team members build rapport and trust-based relationships with teammates, hold each other accountable and to a high bar, collaborate extensively, and have lots of fun along the way.
- The team’s timezone is a mix of EST and PST with at least 6 hours of overlap with PST (8 am to 2 pm PST)
- On-Call: We have an on-call rotation that is specific to internal tools. In this role, the internal tools engineer is responsible for triaging customer support requests from specific Slack channels pertaining to internal tools.
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, You Should Expect
- Priorities and targets to change quickly as we experiment and iterate
- Work that often requires operating with a high degree of ambiguity
- A high level of personal ownership and accountability
- Close collaboration across teams and functions
- Frequent, high-touch communication
- Creative problem solving and out-of-the-box thinking
- A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI Fluency Means You Are Among The Top 10 Percent Of Operators In Your Function In How You Apply AI To
- Accelerate repeatable workflows
- Structure and solve problems
- Improve output quality
- Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
- Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
- Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
- Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy And Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Learn More: Company Values | Interviewing | FAQs
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