Blondie Hospitality
Website:
callmeblondie.com
Company:
https://www.linkedin.com/company/blondie-hospitality
Seniority: Mid-Senior level
Industries: Food and Beverage Services
Job details:
Company Description Blondie Hospitality is a growing hospitality brand focused on delivering memorable guest experiences through attentive service and well-run operations. The company emphasizes high standards of cleanliness, efficiency, and guest satisfaction across its locations. Team members are encouraged to bring professionalism, reliability, and a positive attitude to the workplace. Blondie Hospitality offers opportunities for growth within the organization and values collaborative, service-oriented individuals.
Role Description The Floor Supervisor is a full-time, on-site role based in Bandra, responsible for overseeing daily floor operations to ensure smooth service and a positive guest experience. This role includes supervising front-of-house team members, assigning and monitoring duties, and maintaining service standards throughout shifts. The Floor Supervisor responds to guest inquiries, resolves issues promptly, and supports sales initiatives on the floor. Additional responsibilities include coordinating staff breaks, assisting with training and coaching team members, monitoring inventory and presentation on the floor, and collaborating with management to implement operational improvements.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact effectively with guests and team members.
- Candidates should possess Training and Coaching skills to guide, develop, and support floor staff.
- Candidates should possess Sales skills to promote offerings, drive revenue, and meet sales targets on the floor.
- Experience in hospitality, retail, or a customer-facing supervisory role is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays as required by operations.
- Demonstrated leadership, problem-solving, and conflict-resolution abilities in a fast-paced environment.
- Basic knowledge of POS systems and floor operations procedures is an advantage.
- Relevant diploma or degree in Hospitality Management or a related field is beneficial.
Click on Apply to know more.
