Peppyminds
Company:
https://www.linkedin.com/company/peppymindsaus
Seniority: Mid-Senior level
Industries: Technology, Information and Media
Job details:
Location: India – Remote
Employment Type: Full-time
Clients: Restaurants, education providers and recruitment companies in Australia
About the RoleWe are looking for an experienced and highly professional Digital Marketing & Client Account Manager based in India to manage marketing activities and client communication for our Australian clients.
The ideal candidate will be confident dealing directly with clients, understand different industries, manage multiple projects and ensure all marketing work is delivered accurately, professionally and on time.
This is not only a social media posting role. The successful candidate will take ownership of client accounts, coordinate with content writers, graphic designers and other team members, and contribute ideas that support each client’s business goals.
Key Responsibilities- Act as the main point of contact for assigned Australian clients.
- Manage marketing activities for restaurants, colleges, training providers and recruitment companies.
- Understand each client’s business, audience, services and marketing objectives.
- Plan monthly social media calendars, campaigns, promotions and content.
- Write and review professional captions, advertising copy, emails and marketing content.
- Coordinate work with graphic designers, video editors, content writers and website teams.
- Review all designs and content before sending them to clients or publishing.
- Manage Facebook, Instagram, LinkedIn, Google Business Profile and other relevant platforms.
- Assist with Meta advertising campaigns, lead-generation campaigns and performance monitoring.
- Support SEO content, blog planning, website updates and email marketing activities.
- Conduct competitor and market research for Australian businesses.
- Prepare clear monthly reports covering completed work, campaign performance, leads and recommendations.
- Follow up with clients for approvals, content, images, videos and other required information.
- Ensure brand consistency, accuracy and professional communication across all accounts.
- Manage multiple deadlines and respond promptly to urgent client requirements.
Required Skills and Experience- Minimum 5–7 years of experience in digital marketing, social media management or client account management.
- Previous experience managing multiple business clients or agency accounts.
- Excellent written and spoken English.
- Strong understanding of professional client communication.
- Experience with Meta Business Suite, Facebook Ads Manager, Instagram, LinkedIn and Google Business Profile.
- Understanding of paid lead-generation campaigns and Meta lead forms.
- Strong content-writing, proofreading and quality-control skills.
- Ability to create marketing strategies and content calendars independently.
- Experience working with graphic designers, video editors and content writers.
- Strong organisational, reporting and project-management skills.
- Ability to understand feedback and reduce unnecessary revisions.
- Comfortable working during hours that overlap with Australian business hours.
- Reliable internet connection and a professional remote-working setup.
Click on Apply to know more.