Bansal Oil & Chemicals
Seniority: Entry level
Job details:
Company Description Bansal Oil & Chemicals is an established business in the oil and chemical products sector, serving a diverse range of industrial and commercial customers. Based in Delhi, India, the company focuses on delivering reliable products, consistent supply, and responsive customer service. Operations emphasize quality control, compliance with safety and environmental standards, and long-term client relationships. Team members collaborate closely across sales, operations, and logistics to support growth and maintain high service levels. The work environment values accountability, integrity, and practical problem-solving.
Role Description This is a full-time, on-site Account Manager role based in Delhi, India. The Account Manager will manage day-to-day relationships with existing and new clients, including handling inquiries, preparing quotations, and overseeing order execution. Responsibilities include tracking deliveries, coordinating with internal teams on inventory and logistics, and resolving service or product issues promptly. The role involves monitoring account performance, identifying opportunities for upselling or cross-selling, and maintaining accurate records of contracts, pricing, and customer interactions. The Account Manager will also support basic credit control activities, gather market feedback, and prepare periodic reports on account status and sales performance.
Qualifications
- Strong customer relationship management skills, including client communication, negotiation, and issue resolution.
- Ability to manage orders, coordinate with operations and logistics, and maintain accurate documentation and records.
- Basic understanding of sales processes, pricing, and commercial terms, preferably within industrial or chemical products.
- Proficiency with office productivity tools (such as spreadsheets, email, and CRM or ERP systems) and attention to detail.
- Excellent written and verbal communication skills in English; knowledge of Hindi or other regional languages is an advantage.
- Proactive, organized, and able to prioritize multiple accounts and deadlines in a fast-paced environment.
- Bachelor’s degree in Business, Commerce, or a related field; relevant experience in account management or sales support is preferred.
- Familiarity with safety and compliance considerations in the oil and chemicals industry is beneficial.
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