Website:
fitpass.co.in
Job details:
Company Overview
FITPASS is India’s largest app-based corporate wellness platform, redefining fitness and employee wellbeing through technology-driven healthcare and wellness solutions. With a network of 12,000+ partner gyms and fitness centers across 150+ cities, FITPASS offers all-in-one fitness memberships, personalized wellness programs, nutrition support, AI-driven health assessments, and unlimited doctor consultations. Our mission is to create healthier and more productive workplaces through innovative and accessible wellness solutions.
Role & responsibilities
- Manage a portfolio of strategic insurance and affinity accounts, ensuring high levels of client satisfaction, retention, and revenue growth.
- Lead end-to-end client onboarding, including technical integration and implementation, ensuring seamless execution and timely go-live.
- Develop and execute comprehensive account strategies focused on cross-selling, up-selling, and expanding health-tech solutions.
- Analyze complex datasets to generate actionable insights and performance reports, enabling data-driven decision-making.
- Conduct Quarterly Business Reviews (QBRs) and present strategic insights to internal and external stakeholders.
- Drive product utilization growth through tailored engagement and adoption strategies.
- Identify process inefficiencies and spearhead improvement initiatives to enhance operational efficiency and reduce turnaround times.
- Collaborate cross-functionally with sales, product, and marketing teams to align solutions with client needs and business objectives.
- Build strong stakeholder relationships and act as the primary point of contact for key accounts.
- Ensure a customer-centric approach by aligning client objectives with company strategy and service capabilities.
Preferred Candidate Profile
- 4–8+ years of experience in Key Account Management, Client Success, or Strategic Account roles.
- Proven experience managing insurance, affinity, healthcare, or health-tech clients (preferred).
- Demonstrated success in driving revenue growth through cross-selling and up-selling strategies.
- Experience leading end-to-end client onboarding, including technical integrations and implementations.
- Strong track record of client retention and portfolio expansion.
Job Details
- Role: Key Account Manager
- Industry Type: Fitness & Wellness
- Department: Sales & Business Development
- Employment Type: Full Time, Permanent
- Role Category: Enterprise & B2B Sales
Why Join Us?
- Work with a passionate, purpose-driven team
- Wellness-focused culture — we walk the talk!
- Real growth opportunities in a booming industry
- Perks that align with our brand (think fitness memberships, wellness retreats & more)
Interested candidates can apply through the job link or directly share their resume at:
mahima.yadav@fitpass.co.in
Click on Apply to know more.