Confidentail
Website:
kinnexxus.com
Seniority: Mid-Senior level
Job details:
We’re looking for a full-time Subscription Operations Executive to take ownership of the day-to-day operations of our growing subscription business.
This is not a part-time or side-gig role. We’re looking for someone who is organised, responsible, proactive and comfortable taking complete ownership of operations.
What will you do?
Delivery & Logistics
- Manage delivery bookings for all active subscribers.
- Plan deliveries for maximum cost and time efficiency.
- Group orders wherever possible for single pickup and multiple drops.
- Coordinate with riders and track deliveries.
- Proactively handle delays and delivery issues.
Order & Data Management
- Maintain daily order and food data on Google Sheets.
- Ensure subscriber orders and delivery details are accurate and updated.
- Maintain clean operational records.
Customer Coordination
- Coordinate with customers regarding order-related queries, changes and escalations.
- Ensure issues are resolved quickly and professionally.
- Take ownership of an issue until it is completely resolved.
Cross-Team Coordination
You will work closely with our:
- Kitchen Operations Team
- Subscription Sales Team
- Delivery Partners
- Customers
The goal is simple: make sure every subscriber gets the right food, at the right time, with the least possible operational friction.
What are we looking for?
- Strong organisational and time-management skills.
- Excellent communication skills.
- Comfortable using Google Sheets.
- Ability to handle multiple tasks and priorities.
- Good problem-solving ability.
- High attention to detail.
- Comfortable speaking with customers and delivery partners.
- Most importantly, a strong sense of ownership and accountability.
Prior experience in logistics, operations, food delivery, e-commerce or subscription businesses is preferred, but the right attitude and ability to execute matter more than experience.
Work Schedule
Full-time | Monday–Saturday
Sunday: Weekly off
The role operates across two daily operational windows:
10:30 AM – 3:30 PM
5:30 PM – 8:30 PM
There is a 2-hour break between the two working windows.
📍 Remote Work / Weekly once in person review
📱 Work phone provided by the organisation
💰 Salary: ₹18,000–₹20,000/month + performance incentive
Who should apply?
If you enjoy organising, coordinating, solving problems and making sure things actually get done, we'd love to hear from you.
If you're looking for a small side hustle alongside another job, this role isn't for you.
If you're looking for a full-time role where you can take ownership and grow with a company, we'd love to hear from you.
- 📩 Interested? Send your CV / profile in DM.
Click on Apply to know more.
