Senior Account Manager
Weekday Partner Network
- Salary
- ₹30 - 40 LPA
- Experience
- 5+ yrs
- Location
- Bengaluru, Karnataka, India
Required skills
- CRM
- customer journey
- lifecycle marketing
Nice to have
- lifecycle marketing
- CRM
- customer retention
- customer engagement
- email service providers
- Customer.io
- Braze
- Klaviyo
- Iterable
- MoEngage
- CleverTap
- campaign optimization
- segmentation
- automation
About the role
Location: Bengaluru, Karnataka, India
Experience: 5 - 8 years
Salary: 30 - 40 LPA
Role Overview:
- Manage customer lifecycle marketing initiatives focused on improving retention, reducing churn, and driving revenue growth through personalized engagement.
- Leverage advanced segmentation and automation to deliver relevant experiences across the customer journey.
- Optimize onboarding, retention, and re-engagement campaigns to maximize customer lifetime value.
- Work closely with marketing teams to build stronger, long-term customer relationships and convert existing customers into loyal advocates.
- Maintain a structured and detail-oriented approach ensuring all operational tasks are executed flawlessly.
- Work from office in Bengaluru 5 days a week, with quarterly allowance of 12 days work from home.
Requirements:
- 5-8 years of experience in lifecycle marketing, CRM, or retention roles.
- At least 2 years of experience in agency or consulting environments preferred.
- Hands-on fluency with Email Service Providers (ESP) such as Customer.io, Braze, Klaviyo, Iterable, MoEngage, or CleverTap.
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