We are seeking a Customer Experience Engineer L-1 based in Bengaluru to join our team. This role involves investigating technical customer issues across APIs, integrations, web applications, data, and authentication systems. You will utilize AI and coding tools to debug problems and develop automations, providing an excellent opportunity for early-career engineers to grow into more independent engineering roles.
Key Responsibilities:
- Investigate and resolve technical customer issues related to APIs, integrations, web applications, data, and authentication.
- Use AI and coding tools to debug problems effectively.
- Build automations to streamline processes and improve customer experience.
- Work in rotational shifts with occasional on-call coverage.
Requirements:
- 0 to 3 years of experience in a technical role.
- Strong programming fundamentals.
- Proficiency with SQL and REST APIs.
- Good problem-solving skills.
- Ability to work in-office in Bengaluru.
Compensation: Salary range of 15 - 20 LPA.
