US Tech Solutions
Website:
ustechsolutions.com
Job details:
Job Summary
Responsible for managing and coordinating the end-to-end background verification process for US employees and candidates. The role involves working closely with candidates, HR/Recruitment teams, background screening vendors, and previous employers to ensure accurate, timely, and compliant completion of background checks.
Key Responsibilities
- Manage end-to-end US background verification (BGC/BGV) processes for candidates and employees.
- Initiate and monitor background checks through third-party screening vendors.
- Coordinate with candidates to collect required information and supporting documents.
- Perform and/or coordinate employment verification, education verification, professional reference checks, address verification, identity verification, and criminal/public-record checks, as applicable to the client/program.
- Contact previous employers, HR departments, educational institutions, and other authorized sources to validate candidate information.
- Verify employment details such as employer name, job title/designation, employment dates, and other information required by the screening program.
- Review background-check reports and identify discrepancies, missing information, exceptions, or potential red flags.
- Follow up with candidates and verification sources to resolve discrepancies and incomplete cases.
- Coordinate with US HR, Talent Acquisition, recruiters, hiring managers, and screening vendors regarding case status.
- Maintain accurate case records, trackers, documentation, and updates in ATS/HRIS/BGC systems.
- Monitor TAT, SLA, productivity, and quality metrics and ensure cases are completed within required timelines.
- Escalate adverse or complex findings according to company policies and established compliance procedures.
- Maintain confidentiality and securely handle sensitive candidate and employee information.
- Ensure BGC activities follow applicable company policies and relevant US background-screening requirements.
- Prepare daily/weekly/monthly BGC status reports and provide updates to stakeholders.
- Support audits, process reviews, quality checks, and continuous improvement initiatives.
- Identify process gaps and recommend improvements to increase accuracy, turnaround time, and candidate experience.
Required Skills
- 2–5 years of experience in US HR, HR Operations, Background Verification, BGV/BGC, onboarding, or recruitment operations.
- Good understanding of the US employment and background-screening process.
- Strong knowledge of employment and education verification procedures.
- Experience working with third-party BGC/BGV vendors.
- Strong written and verbal communication skills.
- Excellent attention to detail and ability to identify discrepancies.
- Strong follow-up, coordination, and case-management skills.
- Ability to manage multiple cases simultaneously while meeting deadlines.
- Proficiency in MS Excel, Outlook, Word, and HR/ATS/BGC platforms.
- Ability to work in US shifts/night shifts when supporting US operations.
- Strong understanding of confidentiality and data-protection practices.
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