Senior Quality Analyst
UnitedHealth Group
- Experience
- 6+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Amazon Connect
- CX One
- Genesys
- Cyara
- SQL
- CA Rally
About the role
6+ years testing/development/routing configuration on contact center platforms (Amazon Connect, CX One, Genesys); 4+ years Cyara automation; experience creating test scenarios from Visio diagrams; flexibility for USA overlap shifts.
About UnitedHealth Group
Diversified health care company helping people live healthier lives.
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