Engagement Contact Center Manager
Triple-S Management
- Experience
- 5+ yrs
- Location
- Guaynabo, Puerto Rico, United States
- Job type
- Full-time
About the role
Bachelor's degree in business administration, operations, or related field; 5-7 years of experience in Workforce Management within multi-site call center environments; proven experience managing inbound and outbound contact centers; hands-on experience with Five9 or similar CCaaS platforms.
About Triple-S Management
Puerto Rican insurer providing health, Medicare, life, property, and casualty coverage to residents and employers.
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