Clubside Tours and Travels Pvt Ltd
Website:
clubside.in
Job details:
Company Description Clubside Tours and Travels Pvt Ltd is a leading Destination Management Company with its registered office in Kolkata and branch offices in Darjeeling, Siliguri, Guwahati, Andaman, and Bhutan. The company designs and operates exceptional travel experiences across West Bengal, Sikkim, Bhutan, Andaman, and the Northeastern region of India. Its services include cultural and wildlife tours, special interest itineraries, and adventure activities such as trekking, rafting, riverside camping, and other value-added offerings. With deep expertise in regional tourism, Clubside has become one of the largest tour operators in the area and has received multiple National Tourism Awards and FICCI Travel and Excellence Awards recognizing its leadership in domestic and adventure tourism.
Role Description This is a full-time, on-site Travel Sales Executive role based in Bhubaneswar. The Travel Sales Executive will engage with prospective and existing customers to understand their travel needs, promote suitable tour packages, and convert inquiries into confirmed bookings. Responsibilities include preparing itineraries and quotations, coordinating with operations teams and partner vendors, and ensuring smooth communication before and during travel. The role involves maintaining accurate records of leads and sales, following up on inquiries, and meeting sales targets while providing professional and courteous service. The Travel Sales Executive will also support marketing initiatives, participate in promotional activities, and provide feedback on customer preferences and market trends.
Key Responsibilities
- Handle incoming domestic travel inquiries via phone, email, and walk-ins.
- Design customized itinerary packages ( hotels, sight-seeing, and transportation) tailored to client budgets and preferences.
- Negotiate rates with hotels, vendors, and suppliers to ensure competitive pricing.
- Follow up on leads and convert inquiries into confirmed bookings.
- Assist clients with travel documentation, insurance, and booking details.
- Provide post-sales support and handle on-trip customer queries or adjustments.
Required Skills & Qualifications
- Education: Graduate in any discipline (Degree/Diploma in Travel & Tourism is a plus).
- Experience: 2–5 years in travel sales, , or tour operations
- Sound knowledge of popular domestic and international travel destinations.
- Excellent verbal and written communication skills in English, Hindi, and Odia.
- Strong negotiation, active listening, and sales closure skills.
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