Website:
kalyanitours.com
Job details:
Company Description Siddhi Kalyani Holidays is a leading tour and travel operator in Odisha, India, well known for organizing spiritual tours to Puri Jagannath Dham. The company is committed to delivering unforgettable experiences, covering beaches, wildlife and bird sanctuaries, lakes, waterfalls, and spiritual destinations across Odisha. In addition to domestic travel, Siddhi Kalyani Holidays also arranges international trips. The team assists customers with flight, train, and bus bookings, car rentals, accommodation, and sightseeing at competitive prices. Tailor-made packages are designed to meet diverse budgets and requirements, ensuring personalized travel solutions.
Role Description The Tour Manager Minimum 1 Year experience, role is a full-time, on-site position based in Bhubaneshwar. The Tour Manager will oversee end-to-end tour operations, including planning itineraries, coordinating transport and accommodation, and ensuring smooth execution of daily tour schedules. The role involves communicating with customers, addressing queries, and providing on-ground support during tours to maintain a high level of service and safety. The Tour Manager will liaise with vendors and service providers, manage bookings and documentation, and monitor costs to align with package budgets. This position also includes resolving issues promptly, gathering customer feedback, and contributing to the improvement of tour packages and processes.
Qualifications
- Strong customer service, communication, and interpersonal skills to interact effectively with travelers and stakeholders.
- Experience in tour planning, itinerary management, and on-ground coordination of transport, accommodation, and sightseeing.
- Organizational and time management skills, with the ability to handle multiple tours, bookings, and last-minute changes.
- Basic budgeting and cost control skills to manage tour expenses and maintain profitability.
- Knowledge of key destinations in Odisha, especially Puri Jagannath Dham, and familiarity with popular domestic and international travel routes.
- Proficiency in standard office and booking tools; ability to maintain accurate records and documentation.
- Ability to work flexible hours, including weekends and holidays, as required by tour schedules.
- Prior experience in travel, tourism, or hospitality is preferred; a diploma or degree in Travel & Tourism, Hospitality, or a related field is an advantage.
Click on Apply to know more.
