Equinox Travels
Website:
equinoxtravels.in
Job details:
Company Description Equinox Travels is a family-owned destination management company founded in 1991 and based in New Delhi, specializing in handcrafted travel experiences across India. The team focuses on curating bespoke itineraries that highlight both iconic landmarks and lesser-known cultural gems, bringing India’s 5,000-year-old heritage to life for travelers. Equinox emphasizes personalized service, emotional connection, and immersive experiences, presenting India as a living, breathing journey rather than just a destination. The company has earned recognition from National Geographic and Condé Nast Traveler for its high-quality customer service and distinctive portfolio of travel products.
Role Description The Tour Executive - Entry Level is a full-time, on-site role based in Central Delhi. This role involves assisting in planning and organizing tours, coordinating detailed itineraries, and supporting the management of day-to-day tour operations. The Tour Executive will communicate with travelers and partners, help ensure smooth execution of guided tours, and respond to customer queries before, during, and after trips. Responsibilities also include maintaining accurate tour documentation, updating internal systems, collaborating with senior team members, and contributing to high-quality guest experiences aligned with Equinox’s bespoke travel standards.
Qualifications
- Candidates should possess skills in tour planning and creating detailed itineraries tailored to traveler preferences.
- Candidates should possess skills in guided tours and tour management to support on-ground operations and guest experiences.
- Candidates should possess strong communication skills for interacting with travelers, partners, and internal teams.
- Ability to provide customer-focused service, with attention to detail and a proactive approach to resolving issues.
- Interest in Indian culture, heritage, and travel, with willingness to learn and grow in destination management.
- Basic computer literacy and comfort using office and travel management software tools.
- Relevant academic background in tourism, hospitality, or a related field is preferred but not mandatory.
- Ability to work on-site in Central Delhi and occasionally adapt to flexible schedules based on tour requirements.
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