About the role
What you’ll do?
Strategic HR Leadership
• Craft a 4-year people roadmap aligned to AUM and branch-expansion targets.
• Partner with founders on org design, workforce planning, and leadership hiring.
Talent Acquisition & Employer Brand
• Hire top-tier talent across credit, collections, and tech; reduce time-to-hire to < 45 days.
• Position the company as an employer of choice in NBFC/FinTech circles.
Culture & Engagement
• Embed a purpose-driven culture rooted in transparency, customer empathy, and compliance.
• Launch engagement initiatives and pulse surveys; act on feedback quickly.
Performance & Rewards
• Roll out OKR-linked performance management and variable-pay plans that reward portfolio
quality, risk management, and customer NPS.
• Design benefits that balance cost, compliance, and employee wellbeing
Compliance & Risk Mitigation
• Own all labour-law and RBI-mandated people-practices; ensure nil penalties.
• Anticipate litigation risks; manage grievances and disciplinary actions fairly.
People Operations & Analytics
• Build lean HR Ops and optimize the existing systems-payroll, exits, HRMS—delivering > 99.9 %
accuracy.
• Use data (attrition, CTC/AUM, DEI ratios) to advise leadership.
Team Building
• Hire and coach a full-stack HR team (TA, HRBP, L&D, Ops).
• Foster continuous learning via internal academies and external certifications.
Ideal profile
We are looking for someone with:
• 15–18 years of progressive HR experience
• Meaningful exposure to NBFC, banking, fintech, lending, financial services, or another regulated
environment
• Experience building or scaling HR in a high-growth company
• Strong understanding of talent acquisition, org design, performance, compensation, HR operations,
employee relations, and compliance
• Ability to work closely with founders/CXOs and challenge them constructively
• Strong command of labour law, people governance, compensation design, and people analytics
• Comfort with both strategy and execution
• Fluency in English and Hindi preferred
• High integrity, maturity, resilience, and sound judgment
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