TikTok Shop - Head of Customer Experience/Service Strategy & Products
TikTok
- Salary
- $256k - $438k
- Experience
- 5+ yrs
- Location
- Los Angeles, California, United States
- Job type
- Full-time
Required skills
- cross-functional
- product management
About the role
5+ years in customer experience or product management, including 1+ years in leadership; proven track record building and scaling customer-facing products; strong expertise in customer journeys, product strategy, service design, and lifecycle management; ability to lead global cross-functional initiatives.
About TikTok
Short-form mobile video and social media platform.
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