Head of Customer Experience & Retention
Flowpouch
- Salary
- $60k - $96k
- Experience
- 5+ yrs
- Location
- United States or Europe
- Job type
- Full-time
Required skills
- Shopify
- Klaviyo
- Recharge
- Skio
About the role
5-8 years DTC/e-commerce with 2+ years owning retention for a consumable or subscription brand; hands-on with Shopify, Klaviyo, subscription apps, post-purchase and loyalty tools, and analytics; experience managing a small team or vendors; US or Europe with US Eastern overlap.
About Flowpouch
Private Austin-based consumer wellness brand making nicotine-free, caffeine-free mushroom pouches for consumers seeking focus and energy.
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