KG Invicta Services (KGiS)
Website:
kginvicta.com
Job details:
We are seeking a motivated and enthusiastic Telecaller to join our team in Kerala or Tamil Nadu. The ideal candidate will be responsible for engaging with customers over the phone, providing information about our products and services, and assisting with inquiries. This role is crucial for maintaining customer satisfaction and driving sales through effective communication. Key Responsibilities: - Conduct outbound calls to potential and existing customers to promote our services. - Provide accurate information regarding products and services to customers. - Handle customer inquiries and resolve issues in a timely manner. - Maintain detailed records of customer interactions and transactions. - Collaborate with team members to achieve sales targets and improve customer service. - Follow up with leads and ensure customer satisfaction. Required Skills: - Proficiency in Malayalam is essential for effective communication with customers. - Experience in telecalling or voice process is preferred but not mandatory for freshers. - Strong verbal communication skills and a friendly demeanor. - Ability to work in a fast-paced environment and handle multiple tasks. - Basic computer skills for data entry and record-keeping. If you are a self-starter with a passion for customer service and sales, we encourage you to apply for this exciting opportunity to grow your career in telecalling. Join us in making a difference in our customers' experiences!
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