Website:
abroadideas.in
Job details:
Company Description Abroad Ideas is a dedicated platform connecting learners with global education pathways and international opportunities. The organization focuses on guiding individuals who aspire to study or build careers abroad, offering structured support and reliable information. With a strong emphasis on student-centric services, Abroad Ideas helps applicants navigate complex admission and visa processes. The team works to make overseas education more accessible, transparent, and achievable for a wide range of aspiring candidates.
Role Description The Telecaller role at Abroad Ideas is a full-time, on-site position based in Hyderabad. The Telecaller is responsible for making outbound calls to prospective students, responding to inbound inquiries, and providing clear information about overseas education programs and application processes. Daily tasks include explaining services, answering questions, updating records in internal systems, and scheduling follow-up calls or appointments.
Salary : 10k to 15 k per month depending on communication
Qualifications
- Strong verbal communication and active listening skills, with a clear and professional telephone manner.
- Customer service and client interaction skills to handle inquiries, address concerns, and build rapport with prospective students.
- Basic computer literacy and familiarity with CRM or call management tools for recording and tracking interactions.
- Organizational and time-management skills to manage high call volumes, follow-ups, and daily targets effectively.
- Ability to work on-site in Hyderabad and collaborate with cross-functional teams in a fast-paced environment.
- Prior telecalling, sales, or counseling experience in education or related sectors is an advantage.
- Comfort communicating in English and local languages commonly used in Hyderabad; additional language skills are a plus.
- Minimum educational qualification of high school completion; a diploma or degree in any field is preferred.
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