Kovai Classic Industries
Website:
kovaiclassicindustries.com
Job details:
Company Description Kovai Classic Industries is a growing organization based in Coimbatore, focusing on delivering reliable, high-quality products to customers across diverse markets. The company emphasizes strong customer relationships, efficient service, and continuous improvement in its operations. Team members are encouraged to contribute ideas, take ownership of their work, and collaborate to achieve shared goals. Kovai Classic Industries offers a stable work environment and opportunities to learn and develop skills in sales and customer engagement. The organization values professionalism, integrity, and a customer-first mindset.
Role Description The Tele Sales Executive is a full-time, on-site role based in Coimbatore. In this position, the Tele Sales Executive will make outbound and receive inbound calls to promote products, explain features and pricing, and respond to customer inquiries. The role involves following up on leads, maintaining call records, updating customer information in the system, and supporting the sales team in meeting targets. The Tele Sales Executive will handle order-related questions, coordinate with internal teams for timely responses, and provide clear, courteous communication to every customer. The role also includes understanding customer needs, offering suitable product options, and contributing to overall sales growth.
Qualifications
- Candidates should possess strong communication and interpersonal skills, with the ability to engage customers clearly and professionally over the phone.
- Candidates should possess sales and negotiation skills, including the ability to identify customer needs, handle objections, and close sales effectively.
- Candidates should possess customer service and relationship management skills, with a focus on responsiveness, patience, and problem-solving.
- Candidates should possess basic computer and data entry skills, including familiarity with telephone systems, CRM tools, or spreadsheets.
- Candidates should possess time management and organizational skills to handle multiple calls, follow-ups, and records efficiently.
- Prior experience in telesales, call centers, or customer support is beneficial but not mandatory.
- A minimum of a high school diploma or equivalent is required; additional education in business or related fields is an advantage.
- Ability to work on-site in Coimbatore and maintain a consistent full-time schedule.
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