Naad Wellness
Website:
naadwellness.com
Job details:
Job Title: Tele-Sales Executive– Reservations & Sales
Department: Sales
Location: sales
Industry: Wellness / Hospitality
About Naad Wellness
Naad Wellness is an integrated wellness ecosystem offering Ayurveda, Naturopathy, Yoga, and therapeutic wellness programs. We provide structured retreats and personalized wellness treatments in a premium healing environment.
We are looking for a confident and customer-focused Tele-Sales Executive– Reservations & Sales to handle booking inquiries, support sales conversions, and deliver exceptional client service.
Job Summary
The Tele-Sales Executivewill be responsible for managing reservation inquiries, converting leads into confirmed bookings, handling customer queries, and ensuring smooth communication with clients. The role requires strong communication skills, persuasive ability, and a service-oriented mindset.
Key Responsibilities
📞 Reservations & Sales
- Handle inbound and outbound calls for booking inquiries
- Explain wellness programs, retreat packages, and pricing details
- Upsell relevant packages and services to maximize revenue
- Convert inquiries into confirmed reservations
- Coordinate with operations team for room and treatment availability
🤝 Customer Service
- Answer guest queries regarding amenities, therapies, facilities, and policies
- Handle complaints professionally and escalate when required
- Provide accurate and timely information via calls and emails
- Maintain positive guest relationships
📧 Communication & Follow-Ups
- Draft professional emails for quotations, confirmations, and follow-ups
- Maintain proper records of leads and booking status
- Follow up with potential clients to increase conversion rate
Required Skills & Qualifications
- Minimum 1–3 years of experience in telecalling / reservations / hospitality sales
- Strong communication and interpersonal skills
- Good command of spoken and written English
- Basic understanding of sales processes and customer handling
- Ability to work in a target-driven environment
- Proficiency in email drafting and follow-up communication
Preferred Qualifications
- Prior experience in hospitality, wellness, or hotel industry
- Experience handling booking software or CRM tools
- Pleasant personality with a customer-first approach
Key Competencies
- Persuasive Communication
- Sales Orientation
- Problem-Solving Ability
- Professional Telephone Etiquette
- Follow-up & Closure Skills
Why join Naad Wellness?
- Work in a future-focused wellness & healthcare ecosystem
- Peaceful work environment in India’s leading wellness brand
- Free meals, learning opportunities & supportive team
- Collaborative and mission-driven work culture
- Opportunity to work in a holistic wellness setting
- Competitive compensation
- Peaceful work environment in India’s leading wellness brand
- Free meals, learning opportunities & supportive teams
How to Apply
Interested candidates can apply via LinkedIn or send their CV to hrteam@naadwellness.com OR Mahak@naadwellness.com or 8222959644
Please mention “Application for Sales Executive – Corporate & B2B Partnerships – Naad Wellness” in the subject line.
Click on Apply to know more.