PixStone Images Pvt Ltd
Website:
pixstone.com
Job details:
About the Role
We are looking for a detail-oriented Technology Coordinator to support the technical backbone of our VFX production pipeline developemnt. This role bridges the gap between artists, production, and the technology/IT & pipeline teams — ensuring that hardware, software, render infrastructure, and workflows run smoothly across all active shows. You'll be the go-to person for tracking technical resources, coordinating rollouts, troubleshooting first-line issues, and keeping technology-related documentation and communication organised.
Key Responsibilities
- Act as the first point of contact for artists and production teams on technical/software issues, escalating to IT, Pipeline, or Systems teams as needed
- Coordinate onboarding/offboarding of artists from a technology standpoint (login setup, access permissions etc)
- Liaise between Production, Pipeline TDs, and IT to schedule software updates, patches, and pipeline tool rollouts with minimal disruption to production
- Assist in setting up and maintaining project storage structures, review systems, and data management protocols
- Document technical workflows, SOPs, and troubleshooting guides for internal use
- Support onboarding training sessions for new tools or pipeline updates
- Coordinate with artists for software procurement and support tickets
- Monitor and report on recurring technical issues to help prioritize pipeline/IT development work
- Prepare & Provide reports to Production Support team as needed on daily basis
- Basic understanding of Shotgrid, VFX Industry, Ayon and Dcc Applications.
- Strong organizational skills with the ability to manage multiple requests and priorities simultaneously
- Excellent communication skills — comfortable liaising between technical and non-technical stakeholders
- Familiarity with ticketing/helpdesk systems (Jira, or similar)
- Basic scripting knowledge (Python) is a plus but not mandatory
- Comfortable working in a fast-paced, deadline-driven production environment
Preferred Qualifications
- Experience supporting a VFX or animation pipeline team directly
- Familiarity with Linux/Windows hybrid studio environments
Click on Apply to know more.