Website:
hgs.com
Job details:
Job Description & Company Profile:
Hinduja Global Solutions (HGS) is a global company specializing in Digital and Customer experience (CX) solutions. HGS is part of the Hinduja Group, a large multinational conglomerate. With over 18,000 employees across 30+ delivery centers in 10 countries, HGS offers a spectrum of technology, digital marketing, and outsourcing solutions tailored to specific industry verticals.
Role : Technical Program Manager - Cyber Security
- Drive change management and adoption activities so that new controls, technologies or processes become operationally effective, not simply implemented.
- Establish clear readiness criteria for implementation, production launch, handoff and sustained operation.
- Track program outcomes after implementation and drive remediation when the delivered solution is not achieving the intended result.
- Maintain strong program hygiene across RAID logs, decision logs, governance forums, action tracking and executive communications.
Required Experience and Capabilities
- 8-12 years of technical program management, technology delivery, security program management or closely related experience.
- Demonstrated experience leading at least two complex technology or security implementations from planning through deployment and stabilization.
- Working knowledge of enterprise technology and security concepts, with enough technical depth to understand architecture, integrations, dependencies, operational constraints and implementation tradeoffs.
- Strong experience coordinating engineers, architects, infrastructure teams, security teams and business stakeholders through complex delivery efforts.
- Demonstrated ability to influence without direct authority and move decisions forward when stakeholders disagree or priorities conflict.
- Strong written and verbal communication skills, including the ability to tailor a message from engineer-level working sessions to executive-level updates.
- Experience with risk management, change management, operational readiness and organizational adoption as part of technology implementation.
- Strong analytical and problem-solving skills, with the ability to distinguish symptoms from root causes and identify when a program is heading off track.
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