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Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
核心职责
产品路线图与需求定义：基于产品架构拆解Phase 1里程碑，输出Feature List与Sprint规划；编写User Stories（INVEST原则），定义清晰的验收标准，驱动工程团队交付
竞品分析与差异化策略：持续追踪AI API聚合与路由赛道竞品动态，输出竞品周报与差异化对策，确保产品策略领先
客户方案设计与落地：深入客户AI调用场景，设计最优路由策略与定价配置方案；帮助客户快速完成技术接入与迁移，排查技术问题，用数据驱动签约决策
POC交付与客户成功：协助客户完成概念验证，为合规与数据主权需求设计解决方案，定制行业场景配置，产出可对外引用的成功案例
开发者体验与文档体系：搭建开发者文档站（Quick Start/API Reference/SDK Guide/Best Practices），维护SDK及接入示例与行业场景Demo，确保开发者流畅接入体验
开发者社区与增长：运营开发者社区、响应GitHub Issues、输出技术内容（博客/教程），追踪开发者增长指标
数据驱动产品迭代：定义核心产品指标，通过数据洞察驱动产品决策与优先级调整
硬性要求
- 3年+产品经理或Solutions Engineer经验，有AI/开发者工具/SaaS/Cloud/API产品经验
- 技术深度足以主导客户方案：精通Python，熟悉OpenAI SDK/API集成，能5分钟帮客户完成接入，理解LLM API生态（OpenAI/Anthropic/Google/国产模型）
- 能写代码、能写文档：不是纯PPT产品经理，能写SDK示例代码、能写开发者文档、能做Quick Start Guide
- 有B2B客户对接经验，能把技术方案讲给CTO听、把ROI讲给CFO听
- 良好的英文能力（文档/方案/社区面向全球客户和开发者）
加分项
- 有AI API聚合器/路由产品经验——最理想：在类似产品做过PM
- 有LLM应用开发经验（RAG/Agent/Function Calling）
- 有客户方案设计或开发者增长相关岗位经验
- 有Stripe/支付系统集成经验
- 开源项目贡献者或技术博客作者
- GitHub 200+ followers或技术社区有影响力
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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