Website:
workinohr.com
Job details:
Role/Designation: Health B2C Team Leader
Location: Andheri Marol
Salary: 6 LPA to 9 LPA
Experience: Min 3 Yrs in Health Insurance & Team Handling
Roles & Responsibilities:
- Lead and manage a team of Health B2C sales executives to achieve business and revenue targets.
- Drive sales of health insurance products through effective lead management, customer engagement, and conversion.
- Monitor team activities, including lead follow-ups, customer interactions, conversions, and policy issuance.
- Ensure timely follow-up on leads and maximize conversion opportunities through effective sales practices
- Act as an escalation point for customer queries, grievances, and service-related requirements, ensuring timely resolution.
- Drive topline growth through new customer acquisition and effective cross-sell and upsell initiatives.
- Maintain strong customer relationships and ensure a positive customer experience throughout the sales journey.
- Track and review team performance through regular MIS, sales reports, and review meetings.
- Train, coach, and mentor team members to improve product knowledge, sales skills, and overall productivity.
- Identify performance gaps and take appropriate corrective actions to achieve individual and team targets.
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