Website:
thinkwiseglobal.com
Job details:
Job Description
Mode of Work - Hybrid(Monday,Wednesday,Friday-WFO)
Shift - 6AM-3PM IST
Skills and experience
- Minimum 4 years in systems and infrastructure administration in an enterprise environment (6 or more preferred).
- Strong hands-on Windows Server and Linux server administration.
- Strong VMware virtualisation administration.
- Strong Microsoft Azure administration.
- Active Directory and Entra ID at an infrastructure and policy level (health,configuration, governance).
- Hands-on management of network switching and wireless — Cisco switches and wireless, and Aruba wireless. Firewall administration is not required.
- Infrastructure patching experience — firmware and OS updates across physical compute, storage, and network hardware, and virtualisation platforms.
- Backup and recovery administration, including fault diagnosis and remediation.
- Working knowledge of vulnerability management and access governance.
- Awareness of the ACSC Essential Eight, NIST CSF, or ISO 27001 sufficient to implement controls.
- Experience working within ITIL-based change management.
- Demonstrated ability to work independently, set their own priorities, and drive work to completion without close supervision.
- Fluent written and spoken English, with the ability to communicate clearly with non technical staff.
- Certifications desirable: Cisco CCNA, Microsoft AZ-104, VMware Certified Professional, CompTIA Security+.
- GMP or other regulated industry experience advantageous but not essential.
Key accountabilities
- Administer and maintain the virtual server environment across VMware and Azure,
- including host and guest management. Responsible for keeping the environment
- healthy, monitoring for issues, and resolving faults.
- Administer Azure cloud services and supporting infrastructure, including
- configuration, capacity monitoring, and cost-efficient operation. Escalate architectural
- or investment decisions to the Head of Digital and Technology.
- Maintain and manage network switching and wireless — Cisco switches and wireless
- across the environment, and Aruba wireless at the Adelaide site.
- Perform infrastructure patching — firmware and OS updates for physical compute,
- storage, and network hardware, and for VMware and other virtualisation platforms.
- Responsible for server and endpoint patching — setting the approach and schedule,
- and ensuring cycles are completed. Routine execution is carried out by BioCina staff;
- this role tracks completion and addresses any slippage or failures.
- Responsible for the ongoing operation of the backup environment — maintaining
- backup infrastructure, investigating and resolving failures, and confirming data remains recoverable.
- Triage and remediate vulnerability findings relevant to servers and infrastructure, and
- report on progress.
- Maintain Active Directory and Entra ID health, policy, and configuration, and support
- access governance and periodic access reviews.
- Implement infrastructure changes arising from cyber security remediation roadmap.
- Log and manage all changes through Jira Service Management in accordance with
- ITIL-based change control procedure.
- Support computer system validation and qualification by maintaining accurate
- configuration records and audit-trail settings.
- Maintain infrastructure documentation, runbooks, and configuration records within systems.
- Direct on-site colleagues for physical tasks and act as an escalation point above L1 for infrastructure matters.
- Contribute to Digital project work.
Click on Apply to know more.