System Admin II
Stefanini Group
- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
Required skills
- AWS
- Azure
- Citrix
- communication skills
- customer service
- ticketing
- virtualization
- VMware
About the role
Stefanini Group
Website:
stefanini.com
Job details:
Details:
Job Description
- Should have excellent written and verbal communication
- Technical team handling experience
- Good exposure on virtualization concepts and cloud technologies Azure and AWS.
- Should have hands on experience on Azure virtual Desktops.AVD.and Citrix VDI and VMware Horizon.
- Good exposure on monitoring tools (Azure Insights /SCOM)
- Good Exposure to ticketing tools (SNOW, etc.)
- Good troubleshooting skills on Windows Client OS such as Windows 10 and Windows 11 and windows servers OS.
- Excellent understanding of infrastructure administration.
- Good exposure on Networking and Storage concepts in Azure.
- Good exposure on FSlogix.
Job Requirements
Details:
- Plan, develop, and configure Azure Virtual desktop infrastructure from conceptualization through stabilization using various Azure tools, methodology, design best practices, etc.
- Architect and design robust Azure AVD solutions aligned with client requirements, including network configuration, security policies, and user access management.Hostpools and capacity management to design the host pools accordingly
- Must have other VDI solutions like VMware Horizon and Citrix in the area of implement and design, operations, and migrations.
- Provide technical guidance and expertise to project teams during AVD implementation and ongoing operations
- Monitoring, troubleshooting and resolving infrastructure issues in Azure cloud,
- Hands-on deployment of AVD hashtag#infrastructure on Azure, including host pools, application groups, session hosts, and user profiles
- Configure and manage AVD components like AzureActiveDirectory (AAD) integration, Just-In-Time (JIT) provisioning, and image management.
- Good understanding of Azure Virtual desktop. Hostpools, Pooled AVD personal AVD, Remote apps.
- Monitor and troubleshoot AVD environments, identifying and resolving performance bottlenecks or connectivity issues
- Analyze AVD usage patterns and identify areas for optimization to improve performance and cost efficiency.
- Implement automation scripts to streamline AVD management tasks and reduce operational overhead.
- Act as a primary technical contact for clients regarding AVD queries, troubleshooting, and support.
- Experience in keeping cloud environment secure and proactively preventing downtime
- Ability to work both independently and in a multi-disciplinary team environment.
- Perform routine infrastructure analysis and evaluation on resource requirements necessary to maintain and/or improve SLAs.
- Strong problem-solving skills, customer service and people skills
- Good knowledge in determining associated security risks and mitigation techniques.
- Ability to work both independently and in a multi-disciplinary team environment.
- Own the design documentation of solution implemented i.e. High Level Low Level Design documents.
- Perform routine infrastructure analysis and evaluation on resource requirements necessary to maintain and/or improve SLAs.
- Participating in rotating schedule and monthly maintenance activities like server patching would be helpful
- Provide restorative or maintenance actions to resolve end-user issues
- Assist with special project work as needed
- Ability to work a 24 x 7 schedule required
- Passion, ambition and drive to work in an extremely demanding customer service environment
- Must have good knowledge of Cloud technologies like Azure, AWS.Resource groups , Vnets, Storage accounts,
- Outstanding customer orientation, i.e., ability to build rapport and trust quickly and to influence an audience through communication to arrive at the best solution
- Excellent English written and verbal communication skills, i.e., active listening, ability to clearly summarize an issue, both in writing and verbally
- Excellent problem-solving skills, i.e., ability to apply a highly logical and well-organized approach to the analysis and resolution of issues
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