IBOB Supply Chain Solutions
Website:
ibobscs.com
Job details:
Company Description:
IBOB Supply Chain Solutions is an India-based 3PL provider formed by experienced logistics professionals to deliver value-based supply chain solutions and help customers overcome complex operational challenges. As the India sub-brand of SF International, IBOB connects to a global network of courier and e-commerce services spanning over 78 nations for courier and 225 countries and regions for e-commerce, with branches in more than 20 countries. The company combines deep industry knowledge with technology-driven, customized solutions across warehousing, in-plant logistics, transportation (primary, secondary, and last-mile), and freight forwarding (air and sea). IBOB also offers specialized services such as IOR, on-demand warehousing, and temporary storage, managing over 900,000 sq. ft of warehousing space in India. Focused on long-term partnerships, IBOB serves diverse sectors including CCC (Computer, Consumer & Communication), e-commerce, pharma and health tech, automotive, chemicals, and general industries.
Location: Chennai
Reports To: Head, CCFF
Function: Operations / Customer Support – 3PL & Logistics
Role Purpose:
To support end-to-end execution of container shipments to West Africa by coordinating between suppliers, vendors, and destination logistics teams, ensuring timely documentation, smooth shipment planning, and minimal demurrage & detention (D&D) charges at destination.
Key Responsibilities:
- Shipment Coordination
- Handle planning and execution for SEA and AIR shipments to West Africa.
- Coordinate between finalized vendors/suppliers and destination logistics teams for smooth movement of 80–100 container shipments monthly.
- Documentation Management
- Liaise with suppliers and consignees to collect and verify all essential shipping documents (commercial invoice, packing list, BL/AWB, certificates, etc.).
- Ensure documents are complete and shared on time to avoid shipment delays.
- D&D Monitoring & Cost Control
- Track vessel/flight schedules and container free time at destination.
- Proactively follow up with destination logistics teams to prevent or minimize demurrage and detention charges.
- Escalate potential delay risks in advance with clear reasons and proposed actions.
- Communication & Reporting
- Act as the primary support contact for internal sales/operations teams and external partners on shipment status.
- Maintain simple trackers/logs for shipments, documents, and D&D incidents.
- Provide regular updates on critical shipments and issues to the reporting manager.
Skills & Qualifications:
- Graduate in any discipline; supply chain/logistics background preferred
- 1–3 years of experience in freight forwarding, 3PL, or export-import operations
- Good understanding of SEA and AIR shipment processes and documentation
- Strong coordination, follow-up, and communication skills (email & phone)
- Basic Excel skills for trackers and reports
- Ability to work under pressure and manage multiple shipments simultaneously
Working Hours & Location:
- Full-time role, based in Chennai and willing to travel to Pune for Customer Coordination
- May require occasional coordination across time zones for West Africa shipments
Interested associates must send their updated profile to: sivaranjani.p@ibobscs.com
Click on Apply to know more.
