Website:
pls-solicitors.co.uk
Job details:
Key Responsibilities
- Maintain the agreed turnaround time (TAT) for all assigned tasks.
- Monitor, categorize, and respond to internal and external emails promptly.
- Prioritize daily tasks and complete them within defined SLAs.
- Follow all SOPs to ensure tasks are executed with 100% accuracy.
- Track task progress and share timely status updates with supervisors.
- Update and maintain daily efficiency trackers to monitor productivity.
- Achieve a minimum of 100% efficiency on all productivity metrics.
- Identify workflow gaps and propose process improvements.
- Collaborate with team members to implement enhancements and streamline processes.
- Continuously review work methods to improve speed, accuracy, and overall output.
About Company: PLS has offices in Manchester, Liverpool, and Central London. With around 200 employees, we are one of the leading conveyancing firms in the country by volume, and a significant amount of our work is in new build homes. We are experienced in all types of conveyancing, including the first homes scheme, shared ownership, and re-mortgage. In addition to this, we have a highly experienced secured lending team that can deal with commercial and residential property transactions, including development finance and Islamic finance.
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