Website:
beebuddy.in
Job details:
Job Title: Success & Partnerships Executive
Location: Delhi
Experience: 1–3 Years
Department: Business Development / School Partnerships
Employment Type: Full-Time
About the Role
We are looking for a proactive and organized School Partnerships & CRM Executive to manage school outreach, lead follow-ups, CRM activities, onboarding, and ongoing communication with schools.
The ideal candidate should have strong communication and relationship-management skills, be comfortable with calling and follow-ups, and have good knowledge of CRM and data management.
Key Responsibilities
- Identify and research potential schools in Delhi, Chandigarh, and other assigned locations.
- Search and maintain accurate school information, including contact details, classes offered, decision-makers, and other relevant information.
- Update and maintain school profiles, CRM records, notes, and other relevant details.
- Manage the complete school lead pipeline, including lead status, lifecycle stages, follow-up dates, and next-call dates.
- Conduct regular calls with prospective schools and validate available school data.
- Follow up with schools regarding onboarding, meetings, classes, and partnership opportunities.
- Coordinate and maintain proper records of school onboarding activities.
- Keep school pages and profiles updated with the latest information.
- Handle and resolve school-related queries received through WhatsApp, website contact forms, reporting forms, and other channels.
- Monitor the CRM/dashboard regularly and ensure that scheduled calls and follow-ups are completed on time.
- Review and clean old school data based on defined criteria such as last class, last contact date, lead status, etc.
- Identify and validate old/inactive school leads for re-engagement.
- Maintain proper notes and communication history for every school interaction.
- Coordinate with internal teams to ensure smooth onboarding and timely resolution of school queries.
- Participate in meetings with premium/high-potential schools and support relationship building.
- Search and categorize schools based on relevant classes, location, school type, and other business requirements.
- Prepare regular updates/reports on school outreach, calls, follow-ups, onboarding, and pipeline status.
Requirements
- Bachelor's degree in any field.
- 1–3 years of experience in Business Development, School Partnerships, Sales, Client Relationship Management, Customer Success, or a similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-management skills.
- Comfortable making calls and conducting regular follow-ups with schools.
- Good knowledge of CRM systems and lead management.
- Proficiency in MS Excel/Google Sheets and basic data management.
- Strong attention to detail and ability to maintain accurate records.
- Good organizational and time-management skills.
- Ability to manage multiple leads, follow-ups, and tasks simultaneously.
- Experience working with schools, education platforms, EdTech, or the education sector will be an added advantage.
Key Skills
School Outreach | Business Development | Lead Generation | CRM Management | School Onboarding | Client Relationship Management | Follow-ups | Data Management | Excel/Google Sheets | Communication Skills | Pipeline Management
What We’re Looking For
- We are looking for someone who is organized, proactive, target-oriented, and comfortable communicating with schools on a regular basis. The candidate should be able to manage both relationship-building and CRM/data-related responsibilities effectively.
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