Website:
peak15solutions.com
Job details:
Company Description Peak15 Accounting and Taxation delivers reliable, high-accuracy outsourced accounting services to businesses in the United States and Australia.
Strata Accounts & Operations Specialist
We are looking for an experienced Strata Accounts & Operations Specialist to provide technical, accounting, and operational support to our strata team. This person will act as a support layer for junior team members, helping resolve day-to-day queries and reducing the need for senior management intervention.
Key Responsibilities
* Provide day-to-day guidance and support to junior strata accounting team members.
* Assist with drafting, reviewing, and finalising professional client emails and communications.
* Review, troubleshoot, and finalise complex strata billing and accounting matters.
* Handle technical accounting queries and provide practical solutions.
* Review work prepared by junior team members and identify errors or inconsistencies.
* Ensure accounting work and client communications are accurate, professional, and timely.
* Take ownership of issues requiring greater strata or accounting expertise and resolve them independently where possible.
* Assist with month-end and other operational accounting processes.
* Develop and maintain consistent processes, templates, and best practices.
* Identify recurring issues and knowledge gaps and support team training and process improvement.
* Liaise with team members, clients, and other stakeholders to resolve accounting and operational matters.
* Escalate genuinely complex or high-risk matters to senior management with the relevant background and recommended solution.
Requirements
* Strong experience in Australian strata accounting.
* Good understanding of strata financial processes, billing, reconciliations, and accounting requirements.
* Excellent written English and professional communication skills.
* Strong ability to review and improve client-facing emails.
* Ability to explain technical accounting concepts clearly to junior team members.
* Excellent attention to detail, problem-solving, organisation, and time management.
* Ability to work independently and make sound decisions within the role.
* Proactive, solution-oriented approach with a willingness to take ownership rather than simply escalate problems.
* Comfortable working in a fast-paced, remote/team-based environment.
Ideal Candidate
The ideal candidate is someone with strong practical strata accounting experience who can become the go-to person for technical and operational queries within the team. They should bring experience, judgement, structure, and confidence to a relatively junior team and help team members become more capable and independent.
The objective of this role is simple: to strengthen the team while taking the day-to-day technical and operational workload off senior management.
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