Website:
helixops.ai
Job details:
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This Is Helix. Powered by You.
At
BMC Helix, we don’t do ordinary. We’re the
AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of
curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first
Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
As our sales organization scales, the Staff Sales Operations Analyst drives strategic alignment, operational excellence, and scalable transformation across the GTM ecosystem.
This role focuses on end-to-end ownership of GTM-O initiatives, enabling process governance, automation, and data-driven decision-making at scale. You will act as a trusted advisor to leadership, partnering with BOMs and cross-functional teams to improve sales productivity, forecast accuracy, and revenue performance.
Success requires strong business acumen, leadership capability, and a strategic mindset to influence decisions and deliver measurable business outcomes.
Here is how, through this exciting role, you will contribute to BMC Helix and your own success:
- Collaborate with the GTM-O CoE Manager to identify and drive operational improvements and productivity gains for the BOMs
- Drive GTM-O strategy execution aligned with business and revenue goals
- Partner with leadership to translate strategy into scalable operational frameworks
- Lead initiatives to improve pipeline efficiency, forecast accuracy, and revenue growth
- Act as a trusted advisor to GTM-O and Sales leadership
- Lead governance forums, business reviews, and stakeholder engagement
- Build strong partnerships across Sales, Finance, GFC, and Partner teams
- Establish and enforce process governance, SOPs, and compliance standards
- Oversee key operations including territory planning, quota management, and revenue reconciliation
- Standardize workflows and scale best practices across regions
- Drive continuous improvement and transformation initiatives
- Enable automation and AI-led efficiencies to enhance seller productivity
- Solve complex business problems and mentor team members
- Leverage data and analytics to generate actionable insights for decision-making
- Perform monthly/quarterly revenue reconciliation between financial systems and CRM (Salesforce), identifying discrepancies and driving corrective actions
To ensure you’re set up for success, you will bring the following skillset and experience:
- 8+ years in Sales Operations / Business Operations with demonstrated leadership impact
- Proven ability to design, implement, and govern scalable processes and SOP frameworks (ISO exposure is a plus)
- Strong analytical, financial, and data-driven problem-solving skills
- Ability to prioritize, execute, and deliver in fast-paced, dynamic environments
- Experience working across global, cross-functional, and change-driven organizations
- Excellent communication and stakeholder management skills, including senior leadership engagement
- Strong proficiency in Excel and large data analysis, with hands-on Salesforce experience
- Exposure to AI, automation, and analytics to drive efficiency and scalability
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for
impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in
trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification,
apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At HELIX we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of HELIX's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(
Returnship@BMC )
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Click on Apply to know more.
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