LogicMonitor
Website:
logicmonitor.com
Job details:
About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
The Revenue Operations Analyst serves as the operational backbone of our revenue engine by optimizing business processes, administering Salesforce and the Revenue Operations technology stack, and driving operational excellence across Sales, Marketing, Customer Success, Finance, and Partner teams.
This role bridges business strategy and operational execution by ensuring scalable processes, high-quality data, efficient systems, and actionable insights that enable predictable revenue growth. You will own Salesforce administration while partnering with cross-functional teams to improve revenue operations, lead the evaluation, implementation, and optimization of RevOps technologies, manage vendor relationships, software renewals, licensing, and too
Here's a closer look at this key role:
Revenue Technology & Tool Management
- Administer and support the Revenue Operations technology stack, including Salesforce and integrated GTM applications.
- Partner with business stakeholders to evaluate, implement, and optimize RevOps tools and integrations.
- Support implementation, testing, rollout, and ongoing optimization of new technologies.
- Monitor system utilization and recommend improvements that maximize business value and user adoption.
- Maintain documentation of system architecture, integrations, and business processes.
Vendor & License Management
- Support vendor relationships for Revenue Operations technologies.
- Assist with software renewals, contract tracking, and license management.
- Monitor license utilization and recommend optimization opportunities.
- Partner with Procurement, Finance, IT, and Security during software evaluations and renewals.
- Maintain an inventory of RevOps applications and software assets.
Reporting & Analytics
- Build and maintain dashboards and reports for Sales, Marketing, Customer Success, Finance, and executive leadership.
- Analyze pipeline health, forecasting accuracy, conversion metrics, renewals, and revenue performance.
- Deliver actionable insights that support strategic decision-making.
- Ensure reporting accuracy through strong data governance and quality management practices.
User Adoption & Enablement
- Drive adoption of Salesforce and Revenue Operations tools through training, documentation, and best practices.
- Partner with Enablement teams to improve user experience and system utilization.
- Gather user feedback and continuously enhance processes and system capabilities.
- Act as a trusted advisor for business users on system functionality and operational best practices.
AI & Continuous Improvement
- Identify opportunities to leverage AI and automation to improve revenue productivity and operational efficiency.
- Evaluate Salesforce AI capabilities (Einstein, Agentforce, predictive insights) and other AI-powered solutions across the RevOps technology ecosystem.
- Champion a culture of continuous improvement by identifying scalable solutions that support business growth.
Project Management
- Lead and support cross-functional RevOps projects from planning through execution, partnering with Sales, Marketing, Customer Success, Finance, IT, and Business Systems teams.
- Gather business requirements, manage project timelines, risks, testing, deployments, documentation, and stakeholder communications.
- Experience working with project management tools such as Jira, Confluence, Asana, Monday.com, or Azure DevOps, along with Revenue Operations platforms such as Salesforce and other GTM applications.
What You'll Need:
- Minimum of 5 years of hands-on Salesforce Administration experience.
- Strong experience supporting Revenue Operations, Sales Operations, Business Operations, or Customer Success Operations.
- Strong understanding of revenue operations processes, sales pipeline management, forecasting, renewals, and customer lifecycle management.
- Experience working cross-functionally with Sales, Marketing, Customer Success, Finance, IT, and Business Systems teams.
- Experience supporting RevOps technologies such as Salesforce, Salesforce CPQ, Outreach, LeanData, ZoomInfo, Marketo, HubSpot, or similar platforms.
- Experience managing SaaS applications, user access, software licensing, or vendor relationships is highly desirable.
- Strong analytical, problem-solving, and project management skills.
- Experience documenting business processes and translating business requirements into scalable system solutions.
- Data-driven mindset with a passion for process improvement and operational excellence.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced, high-growth environment.
- Working knowledge of AI capabilities within Salesforce (Einstein, Agentforce, predictive scoring, forecasting insights) and the ability to identify use cases where AI can improve pipeline visibility, forecasting accuracy, and revenue productivity.
- Experience using AI tools to enhance productivity, innovation, or operational efficiency.
Click here to read our International Applicant Privacy Notice.
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Notice Regarding Use of AI in Hiring
We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@logicmonitor.com.
By submitting your application, you acknowledge this notice.
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Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
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